Lead Crew Scheduler

Essential Functions And Responsibilities

• Develop and maintain crew schedules that comply with FAA regulations and company policies.
• Be the first point of escalation for crew schedulers regarding IROPS, PDOs and Crew Member flight/duty assignments.
• Represent the crew scheduling department during OCC daily meetings and be the Point of Contact during IROP events.
• Collaborate with flight operations and Inflight management to ensure crew members schedules are correctly actioned.
• Responsible for de-escalating any issues that arise between crew schedulers and crew members via phone and or E-mails.
• Ensure effective communication between crew scheduling and crew members by making sure E-mails are being answered in a timely manner.
• Provide support to junior schedulers when guidance is required and needed.
• Responsible for Pre-Approvals and Expense reports.
• Aid in training new crew schedulers.

Minimum Requirements

• Minimum of 3 years of experience in crew scheduling or a related role within the aviation industry.
• Strong understanding of FAA regulations.
• Experience with crew scheduling software N-OC (preferred).
• Previous leadership or supervisory experience in a scheduling environment (preferred).

Skills

• Demonstrate Leadership and Mentoring abilities.
• Excellent communication, organizational, and problem-solving skills.
• Ability to make sound, defensible decisions under pressure.
• Detail oriented with the ability to multi-task.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
• The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.