LEAD COMMUNICATIONS OPERATOR / ER COORDINATOR II

This position is only open to current Department of Behavioral Health and Developmental Services (DBHDS) employees.

About the role

Lead Communications Operator / Emergency Response Coordinator II at Eastern State Hospital, supporting emergency coordination and communications within a medical facility.

Responsibilities

• Operate multi-line telephone systems and various office equipment.
• Use law enforcement / two-way radio equipment to dispatch calls.
• Monitor fire alarm systems.
• Perform data entry using Microsoft Office programs and online systems.
• Supervise staff in a medical facility setting.

Requirements

• Experience working in a medical facility.
• Experience with supervision.
• Proficiency in Microsoft Office computer programs, online and computer data entry.
• Certification via Telecommunication School at the Hampton Roads Criminal Justice Academy.

Additional Considerations

• Prior experience using law enforcement / two-way radio equipment is preferred.
• Familiarity with fire alarm system monitoring is beneficial.

Pay

$45,739 - $58,502