Lead Communications Specialist

About the role

Piper Companies is seeking a Lead Communications Specialist to support an industry-leading credit union headquartered in San Antonio, TX. The Lead Communications Specialist will develop and execute strategic communication plans that enhance member engagement, strengthen brand presence, and ensure consistent messaging across internal and external channels.

Responsibilities

• Develop and execute comprehensive communication strategies aligned with organizational goals.
• Manage internal and external communications, including press releases, newsletters, digital content, and corporate messaging.
• Collaborate with leadership and cross-functional teams to ensure consistent messaging across the organization.
• Lead crisis communication planning and execution.
• Analyze communication performance and provide recommendations to improve engagement and effectiveness.
• Lead and mentor communication professionals to deliver high-quality content and initiatives.

Qualifications

• Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
• 7+ years of experience in corporate communications, including 2+ years in a leadership capacity.
• Financial services, banking, or credit union industry experience preferred.
• Exceptional written, verbal, and presentation communication skills.
• Experience with digital communication tools and platforms.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.

Pay

Salary: $100,000 - $115,000 depending on experience.

Benefits

• Medical
• Dental
• Vision
• 401(k)
• PTO
• Sick Leave as required by law