Lead coach/sales at KidStrong Cypress

About the role

KidStrong is a milestone accelerator for kids walking through 11 years old, helping parents build stronger, smarter, more athletic children. The Lead Coach / Sales Specialist works with the General Manager and Assistant General Manager to drive center growth and deliver top‑tier athletic programming. This hybrid role combines outbound sales and lead management with hands‑on coaching on the mats.

Responsibilities

• Sales & Lead Generation (≈20 hrs/week): Execute outbound sales efforts (40+ calls per shift), convert inbound leads into trials and memberships, communicate the KidStrong mission to prospective parents, manage front‑desk sales operations, phone inquiries, trial check‑ins, guest registrations, and delinquency follow‑ups.
• Coaching & Instruction (≈20 hrs/week): Coach 8–10 classes per week delivering age‑appropriate physical and athletic programming, engage directly with kids to build confidence, physical capabilities, and social skills, and support class‑schedule optimization to maintain strong class sizes and member retention.
• Operations & Team Leadership: Handle customer‑service requests, resolve member inquiries, complete administrative duties, model center culture, maintain high standards, mentor coaching staff, and assist management in exceeding sales, operational, and performance targets (KPIs).

Qualifications

• Minimum 2 years of sales experience (outbound phone sales, fitness, retail, or hospitality preferred).
• Required experience working directly with children (teaching, childcare, youth sports, etc.).
• Coaching experience preferred; full paid training provided.
• Flexible schedule availability, including up to 3–4 weekday evenings (classes end around 7 PM) and at least one weekend morning shift.
• Excellent communication, strong organization, self‑motivation, and basic proficiency in G‑Suite or MS Office.

Benefits

• Performance‑based bonus.
• Company parties and employee discounts.
• Flexible scheduling options.
• Opportunity for advancement and internal promotion.
• Training & development, including comprehensive paid onboarding.
• Free KidStrong membership for your child.
• 50 % off camps and birthday parties for your children.
• Great work culture with team outings, contests, and daily game planning.

Pay

$16.00 – $19.00 per hour.

Schedule

Full‑time, 8‑hour shifts across morning, mid‑day, evening, and weekend rotations. Flexible schedule with up to 3–4 weekday evenings and at least one weekend morning shift.

Culture

The Cypress center culture is fun, energetic, and team‑focused. Staff enjoy friendly competition, contests, and challenges, celebrate goals with outings, and hold interactive meetings filled with games and daily planning sessions.