Lead Sales Coordinator

Turn Opportunities Into Revenue While Delivering an Exceptional Customer Experience We are seeking a highly motivated and organized Sales Lead Coordinator to play a critical role in driving revenue growth, improving customer satisfaction, coordinating installations, and managing city permitting processes. This position focuses on maximizing opportunities that already exist within our customer base. Rather than generating cold leads, you'll work with customers who have already received estimates, purchased services, or interacted with our company. Your job is to ensure no opportunity is missed while helping create a seamless experience from sale to installation. Key Responsibilities Follow up on unsold estimates and previously quoted customersRecover lost sales opportunities through proactive outreachConduct customer "Happy Check" calls to ensure satisfaction and identify additional needsCoordinate installation schedules between customers and operations teamsManage installation availability and scheduling efficienciesSubmit, track, and coordinate city permits to ensure projects remain compliant and on scheduleCommunicate with municipalities, inspectors, customers, and internal teams regarding permit statusMaintain accurate customer records and follow-up activitiesCollaborate with sales, dispatch, service, and installation departments What Makes This Position Important Every unsold estimate represents an opportunity that has already been invested in through marketing, dispatching, and technician time. The Sales Lead Coordinator helps maximize the return on those investments by converting missed opportunities, keeping projects moving, and providing outstanding customer support throughout the process. Ideal Candidate Strong communication and relationship-building skillsComfortable making outbound follow-up callsHighly organized with excellent attention to detailAbility to manage multiple priorities simultaneouslyExperience in customer service, inside sales, scheduling, project coordination, or administrationExperience with permits, construction, HVAC, plumbing, electrical, or home services is a plusSelf-motivated and results-driven Desired Skills Customer follow-up and sales supportScheduling and coordinationPermit processing and complianceProblem solving and customer serviceCRM and computer proficiencyStrong phone and communication skills Business Impact This role directly contributes to Increased revenueImproved sales conversion ratesHigher customer satisfaction and retentionImproved installation efficiencyFaster project completion through proactive permit managementAdditional lead and sales generation opportunities Why Join Us? This is a unique opportunity to make a measurable impact on company growth while building relationships with customers and supporting a fast-growing operation. If you are organized, proactive, and enjoy helping customers while driving results, we'd love to hear from you.