Sales Lead, PT

PRINCIPLE ACCOUNTABILITIES

• Supervisory - 50%
• Maintains a consistent sales floor presence, interacting with customers and associates to ensure the best service is provided through effective floor supervision
• Coaching and developing sales associates to ensure high-level of performance and productivity
• Foster a diverse team environment and demonstrate a flexible leadership style when interacting and managing employees with varying skills and responsibilities
• Sales and Service - 50%
• Ensure personal sales and productivity goals are met
• Demonstrate the ability to style a diverse group of customers with eyewear and accessories
• Prioritize and multi-task various in-store responsibilities, while being attentive to customers
• Exhibit a professional and fashion-forward image while representing the brand
• Contribute to the upkeep of the shop’s brand image by maintaining visual presentation standards
• Keep current on fashion, market trends and product knowledge
• Provide merchandise and customer feedback to shop management
• Minimize loss by following all loss prevention procedures
• Meet assigned deadlines when completing shop tasks and projects
• Comply with all shop maintenance, cleanliness and safety standards

Key Working Relationships

• Shop Manager
• Assistant Shop Manager
• Sales Leads
• Sales Associates

Required Skills & Experience

• High School graduate or equivalent
• Minimum 1 year of experience in fashion sales and supervisory leadership
• Deliver a personalized customer experience
• Perform basic math functions with the ability to use a calculator
• Computer Skills (MS Word, Excel and Outlook preferred)
• Flexibility to work nights, weekends, store openings and closings according to the needs of the business
• Able to work effectively and cooperatively with coworkers
• Able to adapt and multi-task in a fast-changing environment
• Able to communicate, both written and verbal, and have strong listening skills

Travel Requirements

0%

Physical Requirements

• This position is based in a retail shop environment.
• Requires standing and walking up to 8 hours per shift
• Flexibility to work nights, weekends, shop openings and closings according to the needs of the business for an average of 0-28 hours per week
• Requires stooping and kneeling to process and place merchandise as well as reaching and pulling to obtain or stock merchandise from storage
• May be required to climb ladder or stepstool in order to stock and/or acquire merchandise for sale
• Required to lift items weighing 5 to 25 lbs regularly. In certain circumstances, weights may be higher
• Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others