Lead Clinic Coordinator

Job Overview

Fairview has an immediate opening for a Lead Clinic Coordinator at their Clinics and Surgery Center (CSC). This position is approved for 80 hours every two weeks (1.0 FTE).

About the Role

The University of Minnesota Health Clinics and Surgery Center (CSC) Clinic Coordinator team ensures that patients, their families and guests have an unparalleled excellent experience at the CSC. The Clinic Coordinator team is responsible for the professional and efficient operation of patient check-in and check-out process, as well as administrative and scheduling activities for clinic(s) in which they support.

Responsibilities

• Serve as a specialty-specific clinic resource for the CSC wing and floor in which you are assigned
• Provide mentoring and guidance to Clinic Coordinators in their numerous job functions
• Serves as a specialty-specific clinic resource and subject matter expert
• Affirms pre-appointment management is complete. Manage pre-appointment activities such as arranging accommodations or scheduling interpreter services for patients' visits
• Train new staff and assist in continuous learning for Clinic Coordinators
• Float to other clinics and help perform Clinic Coordinator duties as needed
• Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient/guest needs are met, while maintaining a pleasant, friendly demeanor
• Accurately coordinates and schedules future appointments and/or procedures following patient visit with provider
• Monitor provider schedules, clinic waitlist, recalls, workques and reschedules

Requirements

• Combination Education & Experience: Two years of post-high school education or related healthcare specialty experience or office management education/training. One year in Clinic Coordinator/Concierge role with six of those months being in a Senior Clinic Coordinator position performing all responsibilities and expectations proficiently and with minimum oversight.

Qualifications

• A.A./A.S. in healthcare or business related area (preferred)
• One year in the Senior Clinic Coordinator role performing all responsibilities and expectations proficiently and with minimum oversight (preferred)

Benefits

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more!

Please follow this link for additional information: https://www.fairview.org/benefits/afscme-local-1164-spa

Pay

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract.

Schedule

The position is approved for 80 hours every two weeks (1.0 FTE).