Clinic Coordinator
Insight Health Systems · Chicago, IL · 10 mo ago
HealthcareFull-time
Duties
- Ensure clinics are operating at maximum efficiency through proactive oversight and workflow management.
- Cookinate physician schedules, adjusting for clinic needs, patient demand, and productivity goals.
- Monitor and track clinic productivity; generate reports, identify trends, and recommend strategies to improve efficiency.
- Develop, track, and execute growth metrics to support service line and organizational goals.
- Follow the patient life cycle by monitoring referrals, appointments, and follow-ups to ensure patients are scheduled and seen in a timely manner.
- Serve as a liaison between providers, staff, and patients to resolve scheduling or operational concerns.
- Assist with patient registration, scheduling, and EMR documentation as needed to maintain clinic flow.
- Adhere to hospital standards.
- Monitor and report on key performance indicators for clinic operations.
- Support and participate in internal and external marketing efforts to promote clinic services, build referral networks, and enhance patient engagement.
Qualifications
- Excellent organizational and time-management skills.
- Ability to analyze data and develop actionable growth strategies.
- Knowledge of medical terminology and outpatient clinic operations preferred.
- Strong interpersonal and communication skills, both verbal and written.
- Demonstrated problem-solving skills and ability to work under pressure.
- Proficiency in EMR systems and Microsoft Office Suite (Excel, Word, Outlook).
- Strong attention to detail with a focus on accuracy.
- Able to multitask in a fast-paced, high-demand environment.
- High school diploma or GED required; associate or bachelor’s degree preferred.
- 1–2 years of clinic coordination, patient access, or healthcare administration experience preferred.