Lead Certified Peer Support

Why Join Us?

Competitive benefits
Immediate impact - this is not just sitting behind a boring desk all day. You'll get to be truly active and engaged with your team and the community.
The leadership team is invested in your success and wellness as you invest in your team's (this work is hard and we want to support you!)
CPLC is a trusted non-profit, with decades of successful work partnering with local communities to drive economic and political empowerment.

PAY & BENEFITS

• $65,000 exempt plus benefits
• Generous Paid Holiday
• Employee Recognition Program
• Paid Time Off & Paid Sick Days
• Free Preventative Services & Wellness Rewards
• Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
• Health Savings Account & Flexible Spending Account
• Life + Disability options
• Employee Assistance Program
• Telereoncology & Concierge Services
• 401(k) Retirement Plan
• Pet Care, Life Mart Purchase Discounts
• Tuition Reimbursement for qualifying degrees
• Mileage & Cell Reimbursement for qualifying roles
• Identity Theft Protection
• Voluntary Benefits

Location & Schedule

5400 Gibson Blvd SE, Albuquerque, NM
Full-time schedule - you know this work!
Weekends, holidays and being able to be flexible when you need to step in to keep things running 24/7 as part of the shelter leadership team.

What Makes You a Great Lead?

• Experience delivering peer support, case management, and housing services to individuals and families experiencing homelessness.
• Thrive in shelter environments, demonstrating your command of shelter-based operations, crisis response, and safety protocols.
• Engage and support clients with trauma, behavioral health, and housing stability needs using a compassionate, client-centered approach.
• Strong leadership, coaching, and team collaboration skills with a commitment to staff development and service excellence.
• Expertise in maintaining program compliance and delivering services within Rapid Rehousing and Transitional Housing guidelines.
• Experience navigating local housing markets, rental programs, and landlord relations to strengthen housing support and opportunities for clients.
• Deliver accurate data tracking, reporting, and quality assurance work.

How Will You Make an Impact?

• Provide leadership and support to the Housing Support Specialist team at the Women's Housing Navigation Shelter.
• Ensure the consistent delivery of high-quality, client-centered housing support services, including Rapid Rehousing and Transitional Housing programs.
• Coordinate day-to-day operations, assist with complex cases, foster team development, and oversee some administrative functions such as reporting, compliance tracking, and communication with leadership.
• Model trauma-informed care practices, uphold shelter standards, and support clients' transition to permanent housing through direct service and team leadership.
• Lead and support a dedicated housing services team, providing day-to-day coaching, guidance, and mentorship to help staff deliver high-quality, client-centered services.
• Collaborate on housing solutions for individuals and families experiencing homelessness, assisting with complex cases, crisis response, housing planning, and connections to community resources.
• Build strong partnerships across the community, working with landlords, housing providers, service partners, and internal teams to expand housing opportunities and support positive client outcomes.

Minimum Qualifications and Competencies

• Active Certified Peer Support Worker with the New Mexico Credentialing Board for Behavioral Health Professionals
• Bachelor’s degree, preferred or combination of a minimum of six years of work experience and education will be considered
• Minimum two years of experience in housing, case management, or social service delivery
• Previous experience working with individuals experiencing homelessness or in a supportive housing setting is highly desirable
• Strong understanding of trauma-informed care principles and a commitment to applying them in practice
• Excellent communication, problem-solving, and organizational skills
• Able to maintain professionalism and confidentiality in a fast-paced, high-stress environment
• Proficiency in basic computer applications, including Microsoft Office and client management software
• Valid driver’s license and ability to travel locally as needed