Lead Certified Medical Assist

Responsibilities

• Receives and greets all patients and visitors professionally and provides assistance.
• Recognizes patient acuity before triage.
• Takes and relays messages accurately.
• Collects and enters patient information into the patient record.
• Maintains patient files, charts, and records.
• Completes daily assignments.
• Communicates with the educator on clinical workflow.
• Schedules staff and implements daily huddles.
• Maintains and updates clinical workflows, policies, and procedures.
• Assists the Physician/Provider with various patient care duties.
• Performs routine laboratory and EKG tests.
• Administers and records medications and injections.
• Interprets instructions to patients and provides patient education.
• Cleans and sterilizes instruments and equipment daily.
• Schedules referrals and prepares procedure rooms.
• Supports workman’s compensation paperwork.
• Completes DOT assessments and drug screenings.
• Telephones and performs triage upon patient arrival.
• Attends required meetings and participates in committees.
• Completes mandatory education and training.
• Maintains licenses and certifications.
• Adheres to regulatory agency requirements and compliance.

Qualifications

• High school diploma or equivalent.
• Minimum of 17 years of age.
• Must be certified or registered as a Medical Assistant.
• Previous medical office experience preferred.
• Ability to speak and write Spanish is desired.

Skills

• Knowledge of and competency in performing patient care procedures.
• Ability to perform vena puncture.
• High level of interpersonal and communication skills.
• Knowledge of billing, office procedures, and computer skills.
• Analytical skills to solve patient problems and interpret data.
• Collaboration and innovation in clinical services.