Medical Assist Lead

About the role

The Orthopaedic Center is seeking a Medical Assistant (MA) Lead to join their team. This full-time position averages 40 hours per week.

Responsibilities

• Assist various orthopedic physicians under the direction of the Clinical Coordinator
• Provide coverage for clinical teams as needed
• Manage physician clinic and delegate clinical work following the direction of the physician
• Manage team personnel issues, escalating to manager/director and HR when appropriate
• Perform general nursing duties, suture/staple removal, and wound care/dressing changes
• Draw up and call in medications
• Apply sterile fields and remove casts and splints
• Locate necessary imaging, test results or reports for upcoming appointments
• Schedule and precertify MRI’s, lab work, procedures, and surgeries
• Prepare for clinic by printing patient information as requested by physicians, restocking supplies, powering up computers, etc.
• Aid in verifying pre-op labs and scheduling surgery clearances as needed
• Fill out disability, return-to-work, and insurance forms
• Obtain physician signatures on miscellaneous forms
• Travel locally to satellite offices as schedule requires
• Communicate effectively with patients, TOC physicians and staff
• Answer and return patient phone calls, appointment/surgery reminder calls, respond to and chart patient messages, and communicate test results to patients with direction from physicians
• Provide various forms of patient education and handouts
• Escort patients to and from exam rooms

Requirements

Education required: High School Diploma or GED. License, Certification and/or Registration: ROT or CCMA certification required by first 90 days of employment. Experience: Minimum one-year full-time clinical experience in healthcare preferred. Additional Skills/Abilities: Ability to communicate effectively with patients, TOC physicians and staff; ability to work under pressure, multitask and meet deadlines; outstanding organizational, verbal and writing skills; independent, self-starting and highly motivated; strong patient care and interpersonal skills; proven positive, "teamwork" attitude in work history.

Qualifications

Education required: HS/GED

Licenses, Certifications and Registrations: ROT or CCMA certification required by first 90 days of employment

Experience: Minimum one-year full-time clinical experience in healthcare preferred

Additional Skills/Abilities: Ability to communicate effectively with patients, TOC physicians and staff; ability to work under pressure, multitask and meet deadlines; outstanding organizational, verbal and writing skills; independent, self-starting and highly motivated; strong patient care and interpersonal skills; proven positive, "teamwork" attitude in work history

About Us

At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.