Lead Business Analyst

About the role

Serves as a liaison with programming and user departments to coordinate and conduct tests that ensure the reliability, accuracy, and functionality of system changes and/or enhancements. Attained subject matter expertise in quality assurance testing methods and company products. Maintains documentation for each project and may train users on new or modified software.

Responsibilities

• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution
• Develops functional specifications and system design specifications for client engagements
• Ensures issues are identified, tracked, reported on and resolved in a timely manner
• Works with client personnel to identify required changes
• Defines and refines test conditions
• Communicates needed changes to development team
• Prioritizes multiple tasks effectively; may be responsible for assigning and reviewing project tasks completed by others
• Led team and client meetings
• Communicates effectively with clients to identify needs and evaluates alternative business solutions
• Solves complex problems in creative ways; significant initiative and independent judgment required; makes varied decisions; operates with substantial latitude for un-reviewed action or decision; typically plans, conducts and supervises assignments, reviews progress and evaluates results; exhibits leadership skills; mentors employees across teams

Qualifications

• Bachelor’s degree or equivalent education/experience
• Minimum of 8 years of experience in testing and/or systems background
• Thorough understanding of operational procedures and systems

Preferred Qualifications

• Programming and/or IT background helpful

Compensation

The Salary for this position generally ranges between $73,000.00 - $85,000.00 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

What We Offer

• Competitive Pay
• Bonus for Eligible Employees
• Benefits Package
• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• MEDICAL INSURANCE
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities
• Health and Work/Life Balance Benefits
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits Competitive Pay Bonus for Eligible Employees Benefits Package Pension Plan 401k MatchEmployee Stock Purchase PlanTuition ReimbursementDisability InsuranceMedical InsuranceDental InsuranceVision InsuranceEmployee DiscountsCareer Training & Development Opportunities Health and Work/Life Balance Benefits Paid Time Off starting at 160 hours annually for employees in their first year of service.Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

What We Offer

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.