Lead AV Installation Technician

Responsibilities

• Teach, mentor, and guide field technicians and junior technicians to successfully install and commission AV home integration systems.
• Act as the subject matter expert and lead installations for AV control systems including but not limited to: Wire ring out, wire management, trimming, proper wire labeling standards, and termination including: RG6, Fiber, Cat6, Cat6A RJ-45 Compression, Solder, etc.
• Lighting Keypads and touch panel installations. Programming of URC remotes. TV brackets and other mechanical display support devices.
• Physical installation of control system components: racks, TVs, speakers, video walls, projectors, and other equipment.
• Document status reports, procedures, and updates to the project within project software.
• Provide daily updates to project team in applicable platform.
• Verify task list from daily punch list at the project site, follow in accordance with project timeline and expectations.
• Work alongside other project team members to setup and test AV signal flows, equipment functionality, and programming.
• Communicate with project manager and project stakeholders providing any changes required due to construction restraints or other issues that arise.
• Professionally interact with external stakeholders including but not limited to general contractors, architects, client staff, and clients.
• Connect with the project manager on any requests from external stakeholders.
• Perform diagnostics, troubleshooting, and testing of systems during installation phases.
• Report, document, and resolve issues as applicable.
• Load programming and train clients in system use with completion of a project.
• On-call weekend rotation is required.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of: Audio & Video distribution concepts and equipment (HDMI, Dante audio), IR, RS-232, and Network control protocols & communication.
• Savant, Creston and/or Control4 control systems.
• Lutron lighting & shade systems.
• HVAC and thermostat functionality.
• Comfortable interacting with VIP clientele in a fast-paced environment.
• Understanding of product lines including Crestron, Savant, Sonos, Lutron, Snapav, Access Networks, Sonance, Bluebolt, Future Automation, and Seura.
• Working knowledge of Crestron Toolbox, Savant, Dyn, DNS, etc.
• Ability to lift, move, and push 50 lbs.
• Required to stand, walk, climb, sit, and use hands and fingers.
• OSHA 40 and applicable SST certification required. (or able to obtain with 6 months of employment)
• Valid driver’s license preferred.

Benefits

• Competitive salary based on experience.
• Insurance benefits (Medical, Dental, Vision, FSA, Life, AD&D, LTD).
• 401(k) retirement plan.
• Generous PTO policy.
• Access to employee purchase opportunities.
• Casual work environment & strong commitment to work/life balance.
• Continuous training opportunities as well as attendance to industry conferences.