Lead Admissions Rep/Medical Assistant (Full-Time)

Responsibilities

• Admits patients to the Facility following the established policies and procedures.
• Assembles patient medical record forms and prepares patient identification.
• Affords assistance to the Financial Counselor in obtaining pertinent information to register patients and attaches proper means to document patient identity.
• Provides pertinent information to the patient's family in the waiting area according to policies and procedures.
• Maintains and coordinates reception area activities for effective communication with all areas of the Facility.
• Answers telephone and intercom courteously and in a quiet, pleasant voice.
• Accepts and relays messages effectively.
• Informs nursing personnel of admissions and activities concerning admissions.
• Maintains and protects each patient's right to confidentiality.
• Identifies emergencies and initiates appropriate response.
• Assists in ordering and stocking clerical supplies.
• Affords assistance in maintaining cost-effectiveness by preventing waste of supplies.
• Maintains order and cleanliness of the front desk.
• Performs interdepartmental errands when needed.
• Retrieves Facility mail from mail box.
• Distributes mail according to Facility policy.
• Collections diagnostic tests and places diagnostic test reports in appropriate section of patient medical record.
• Affords assistance in preparing and maintaining Facility records and reports.
• Maintains the nourishment area.
• Maintains cleanliness and order of the area as needed.
• Maintains the computer system for proper daily back-up process.
• Collections, processes, maintains, stores, retrieves and distributes medical records according to established policies and procedures.
• Maintains a filing system that meets Facility requirements for medical records.
• Provides organized storage system for timely retrieval of individual medical records and maintains charge-out and follow-up controls of records.
• Maintains the confidentiality, security and physical safety of Facility medical records.
• Provides information, according to confidentiality policies, to those parties who are engaged in research or study projects involving patient care and utilization of services.
• Reviews medical records for timely completion, accuracy and compliance with facility standards; informs the Facility Administrator about delinquent or incomplete medical records.
• Maintains necessary index-references for Facility needs and following established procedures.
• Maintains the admission register and all other systems involving patient information.
• Maintains the physician/on-call index.
• Collections statistical data relevant to the operation of the Facility.
• Reviews the contents of medical records to identify information to be extracted.
• Presents data and reports on approved forms.
• Completes vital statistics on deaths and reportable diseases.
• Collections data required for support of continuous quality improvement activities.
• Maintains and controls the release of information to authorized persons only.
• Prepares records or correspondence according to Facility needs.

Qualifications

• Good communication skills required
• Two years clerical experience preferred
• Medical Clerical experience preferred
• Requires language skills adequate for written and interpersonal communication in American English
• Requires visual and auditory acuity adequate to monitor patient and visitor activity and for frequent use of computers and occasional use of other business office equipment
• Ability to sit for long periods and to perform desk and office activities