LCA Administrative Assistant

Job Summary

This position provides administrative support to the Department of Language, Culture and the Arts (LCA) and reports to the LCA Administrative Specialist.

Responsibilities

• Answer phones, prepare documents, coordinate communications, and manage electronic and hard copy filing systems.
• Create a welcoming, organized, efficient, and professional office environment.
• Aid in course scheduling, classroom coordination, and academic administrative processes.
• Coordinate departmental meetings and special events, including logistical arrangements and budget management.
• Support Lecturer Employee Organization (LEO) appointments, renewals, overloads, and summer employment actions.
• Prepare personnel documentation and Personnel Action Requests (PARs).
• Maintain faculty personnel records and monitor critical deadlines related to appointments, reviews, and reappointments.
• Assist with onboarding new faculty and staff, including international faculty documentation and visa-related processes.
• Provide administrative support for study abroad programs.
• Facilitate onboarding activities for new faculty members.
• Other department projects and administrative tasks as assigned.

Requirements

• Senior Associate degree with more than 4 years of progressively responsible administrative support experience.
• Intermediate Associate degree with 2-4 years administrative experience.
• Proven ability to take initiative to solve problems, adapt to changes quickly, make independent judgments, and work effectively and independently.
• Excellent written and verbal communication skills.
• High level of professionalism and ability to handle confidential information.
• Proficiency in Microsoft Suite and Google Suite.
• Ability to communicate effectively in a culturally diverse environment.
• Proven ability to prioritize, have exceptional organizational skills, meet deadlines, and produce detailed and accurate work.
• Customer service oriented with a high level of professionalism and ability to handle confidential information.
• Demonstrated ability to work successfully within a team.

Qualifications

• Bachelor's degree plus more than 4 years of progressively responsible administrative support experience in higher education.
• Experience assisting in coordinating meetings and event planning.
• Familiarity with university travel/expense and procurement policies and procedures.
• Experience with M-Pathways, Emburse, and other U-M administrative systems.
• Administrative support experience in a U-M department or program.
• Demonstrated efforts supporting a welcoming and engaging environment.