Law Enforcement Records Technician (Alternative Sentencing)

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About the role

Reviews and processes all court commitments for individuals sentenced to serve county or state jail time; operates both the ACSO Court Services desk and the Alternative Sentencing Division front desk; maintains appointment calendars for the Alternative Sentencing Case Managers; processes payments for Alternative Sentencing and court costs/fees; generates affidavits for non-compliance of individuals who fail to report for their appointment; generates reports that assist in the daily function of the office; and performs related duties as required. Performs clerical and support functions related to the Sheriff’s Office. Scope of work requires a high degree of accuracy, confidentiality, organization, and attention to detail. This position is located in the Ada County Sheriff’s Office, Court Services Bureau and the Ada County Courthouse.

Responsibilities

• Operates the ACSO court services desk by scheduling appointments, processing commitment paperwork and answering questions.
• Operates the Alternative Sentencing Division front desk by checking-in clients, rescheduling appointments, processing necessary paperwork and payments.
• Operates general office equipment, including but not limited to computers, printers, copiers, scanners, and other general office equipment.
• Operates a central telephone console to receive and route calls.
• Helps the public with inquiries by identifying and resolving problems and/or referring to appropriate staff for resolution.
• Receives Judgments of Conviction and processes all required paperwork.
• Schedules all sentenced individuals as ordered by Magistrate and District Court.
• Creates and maintains files and other records, and updates databases.
• Takes payments for Alternative Sentencing program fees.

Requirements

• Must possess a high school diploma or equivalent.
• Must have a valid and current driver’s license.
• Knowledge of English grammar and skill in proofreading.
• Knowledge of the alternative sentencing concept as it relates to the community and the jail setting preferred.
• Knowledge of legal procedures, documents, and terminology preferred.
• Ability to appropriately communicate with individuals who are under stress.
• Ability to effectively demonstrate initiative and problem-solving skills.
• Ability to understand and follow verbal and written instructions.
• Ability to communicate verbally and in writing.
• Ability to type at least 40 wpm.
• Ability to maintain confidentiality.
• Ability to maintain effective working relationships.
• Must appear before an oral board and successfully complete a polygraph and background investigation prior to hire.
• This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing.

Work Environment & Physical Demands

• Most of the work is performed around a public safety building, courthouse, and jail campus and may involve an element of personal danger.
• Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions.
• May be required to lift up to 20 lbs.
• Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.
• May be required to sit or stand for extended periods of time.