Alternative Sentencing Technician

About the role

Make a difference in your community without wearing a badge. As an Alternative Sentencing Technician, you'll be one of the first people individuals encounter after being sentenced by the court. Your professionalism, organization, and customer service help people successfully begin programs that provide alternatives to incarceration while supporting public safety throughout Ada County. Every day is different, and you'll be part of a team modernizing Alternative Sentencing through innovative technology, strong community partnerships, and programs that help people successfully complete their court-ordered obligations.

You'll collaborate with judges, court staff, law enforcement personnel, community partners, and program participants while managing the records, appointments, and documentation that keep programs running efficiently. If you're looking for meaningful work where you can positively impact your community while working alongside a supportive team, this role offers valuable experience and opportunities for professional development.

Responsibilities

• Welcome participants and guide them through the enrollment process.
• Coordinate appointments for Alternative Sentencing programs.
• Process court commitments and legal documentation with accuracy and attention to detail.
• Maintain confidential electronic records and case files.
• Process program fees and assist participants with questions.
• Help participants understand program expectations and connect them with resources they need to be successful.
• Serve as a liaison between the courts, law enforcement, and community partners.
• Answer questions from the public while providing exceptional customer service.
• Help ensure participants successfully begin and navigate their court-ordered programs.

Requirements

We're looking for someone who is:

• Compassionate and respectful – treats everyone with professionalism, dignity, and respect.
• Organized and detail-oriented – keeps accurate records, manages multiple priorities, and meets deadlines.
• Adaptable – learns new technology quickly and thrives in a fast-paced environment.
• A problem solver – takes initiative and finds practical solutions.
• A strong communicator – communicates clearly and builds positive relationships.
• Customer-focused – enjoys helping others and providing excellent service.
• Dependable – maintains confidentiality and follows through on responsibilities.
• A team player – collaborates with others and contributes to a positive workplace.

Previous experience in law enforcement, corrections, legal services, or Alternative Sentencing is helpful but not required. We value strong customer service skills, professionalism, and a willingness to learn. Specialized training will be provided.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to type at least 40 words per minute.

Benefits

• Make a meaningful impact in your community every day.
• Join a collaborative, supportive team that values innovation and continuous improvement.
• Receive paid training and opportunities to learn specialized skills.
• Enjoy a career where no two days are the same.
• Excellent county benefits and opportunities for career growth.

Review minimum hiring standards before applying.