Workers Compensation Technician

Schedule

• Monday–Friday, 8:00 a.m.–4:30 p.m.
• Hybrid schedule with three days in the office and two days working remotely after onboarding and training

Responsibilities

• Assisting with the administration of the County's self-insured Workers' Compensation Program, including supporting complex claims management
• Managing medical-only workers' compensation claims from intake through resolution
• Supporting the County's Return-to-Work (RTW) program by coordinating employee return-to-work efforts
• Coordinating schedules with departments and subject matter experts for workplace safety training programs
• Entering new workers' compensation claims into the Risk Management Information System (RMIS)
• Maintaining claim files, documentation, and confidential employee records with accuracy and discretion
• Assisting with the County's Automated External Defibrillator (AED) program, including conducting weekly equipment inspections and replacing batteries and electrode pads as needed
• Supporting the County's DOT Drug and Alcohol Testing Program by coordinating administrative processes
• Preparing workers' compensation reports, correspondence, and related documentation

What We're Looking For

• Experience with general office practices and administrative procedures
• Proficiency with Microsoft Office and other business applications, including Word, Excel, PowerPoint, databases, and virtual meeting and collaboration tools
• Strong written and verbal communication skills with the ability to communicate clearly and professionally
• The ability to interpret and apply department and County policies, procedures, and regulations
• Excellent organizational skills with exceptional attention to detail and accuracy
• The ability to manage multiple priorities while maintaining high-quality work
• Strong interpersonal skills and the ability to build positive working relationships with employees, partner agencies, and the public
• A commitment to maintaining sensitive and confidential information
• Experience with data entry, records management, and maintaining accurate files and documentation
• The ability to review claims, investigate discrepancies, and verify the accuracy of forms and supporting documentation
• A basic understanding of Workers' Compensation, HIPAA requirements, workplace safety programs, return-to-work processes, DOT drug and alcohol testing, and applicable Workers' Compensation regulations
• Dependability and a commitment to regular, predictable attendance

Qualifications

• High School diploma or GED required
• Two years (2) of experience in a directly related field or in the performance of similar duties and responsibilities required
• Possess reliable transportation to be able to work in any County facility as needed and required

Benefits

• Medical, Dental, and Vision benefits
• FSA or HSA (depending on the medical plan)
• Short- and Long-Term Disability
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Accident and Critical Illness Insurance
• Retirement Plan 401(a) with employer match
• 457(b) Deferred Compensation
• Generous paid time off, including vacation, sick leave, and holidays