Lane Attendant/Greeter

Toyota of Naperville is seeking a friendly and customer-focused individual to join our team as a Greeter/Customer Care Coordinator in a full-time, hourly service role.

Responsibilities

• Welcome and greet all guests promptly and professionally as they enter the service lanes.
• Provide a warm and friendly first impression to ensure a positive customer experience.
• Tag and bag the interior of vehicles (seat covers, floor mats, steering wheel covers, etc.) to protect customer property.
• Inform guests that a Service Advisor will be with them shortly and offer assistance as needed.
• Maintain awareness of service lane traffic flow to ensure guests are acknowledged in a timely manner.
• Monitor and maintain cleanliness and organization of the service drive area.
• Assist with directing vehicles safely into and out of the service lanes when needed.
• Perform additional duties and responsibilities as assigned by management.
• Support overall customer satisfaction by delivering attentive and courteous service.

Requirements

• High school diploma or equivalent.
• Previous experience in a customer-facing role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Must be able to work in a team as well as independently.
• Must have a valid driver's license and clean driving record.

Schedule

• Monday–Friday: 11 AM – 8 PM
• Saturday: 9 AM – 6 PM
• 5-day work week.

Pay

$18.00 per hour.

Benefits

• Paid vacation after 90 days (eligible for up to 5 weeks).
• Paid holidays starting on day one.
• Paid training.
• Growth opportunities.
• Excellent health, dental, and vision insurance.
• 401K with employer match.
• Positive and motivating work environment.