Landscape Strategic Partnerships Manager

About the role

We are seeking a driven and relationship-focused Strategic Partnerships Manager to oversee a portfolio of commercial landscape accounts while generating new business opportunities. This position is ideal for a professional who thrives in both account management and business development and is motivated by growth, service excellence, and long-term client partnerships.

Responsibilities

• Account Management (30%)
  • Client Relationship Management: Build and maintain strong partnerships with existing commercial clients through regular communication, property visits, and proactive service reviews.
  • Quality Assurance: Conduct site walkthroughs and service audits to ensure field teams consistently meet company standards and client expectations.
  • Account Growth: Identify opportunities for enhancements and additional services, including seasonal color, mulch, irrigation improvements, and drainage solutions.
  • Issue Resolution: Respond promptly to client concerns, coordinate solutions, and maintain a high level of customer satisfaction and retention.
• Business Development (70%)
  • Lead Generation: Prospect, network, and develop relationships with property managers, facility leaders, HOAs, and other decision-makers to build a strong pipeline of opportunities.
  • Proposal Development: Prepare and present professional proposals using company estimating tools and clearly communicate service solutions tailored to each client’s needs.
  • Sales Execution: Manage the sales process from initial outreach through contract award, including follow-up, negotiation, and closing activities.
  • Market Expansion: Achieve monthly and quarterly growth goals by securing new commercial maintenance contracts and expanding market presence.

Requirements

• Experience: 3–5 years of experience in commercial account management, business development, or sales, with a strong emphasis on client relationship building.
• Industry Knowledge: Experience in commercial landscaping, grounds maintenance, horticulture, irrigation, or a related service-based industry is strongly preferred.
• Technical Skills: Proficiency with CRM platforms, estimating tools, and Microsoft Office; experience with landscape software such as Aspire or similar platforms is a plus.
• Communication: Strong presentation, negotiation, and written communication skills, with the ability to build credibility and trust with clients.
• License: Valid driver’s license and an acceptable driving record are required.

Benefits

• Comprehensive benefits package includes life, health, dental, and vision coverage.
• Retirement plan options.
• Paid time off.
• Company vehicle or monthly vehicle allowance provided, based on role requirements.

Pay

• Competitive base salary, based on experience and qualifications.
• Strong commission potential tied to new business development and account growth.