Jobs · OTHR · Texas

Lake Jackson Healthy Living - Customer Service Rep - Part Time

H-E-B · Lake Jackson, TX · 1 mo ago
On-siteOTHRPart-time
We need to output HTML fragment with sections: Responsibilities, Qualifications (maybe also Knowledge/Skills/Abilities, Education, Licenses/Certifications, Physical Demands & Working Conditions). The posting includes a "Job Summary" and "Responsibilities" sections. Also "Age Requirement: Qualifications & Key Requirements:" then subparts: Knowledge/Skills/Abilities, Work Experience, Education, Licenses/Certifications, Physical Demands & Working Conditions. We must not repeat job title. No Pay/Schedule/Benefits because not present. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate like cookie/navigation/legal/EEO etc. There's none. Also remove duplicated lines. We need to include sections only when posting has real specific content. So we will have sections: Responsibilities, Qualifications (maybe we can break into sub-sections? The instruction: use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have multiple h3 sections: Responsibilities, Qualifications, Knowledge/Skills/Abilities, Education, Licenses/Certifications, Physical Demands & Working Conditions. But we need to decide grouping. The posting lumps Knowledge/Skills/Abilities, Work Experience, Education, Licenses/Certifications, Physical Demands & Working Conditions under Qualifications & Key Requirements. Could treat each as separate sections. We must not create sections with filler like "commensurate with experience". Not relevant. We need to preserve all details: responsibilities list includes many bullet-like sentences. We'll convert to
    • . Also the "Job Summary" paragraph: "As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service." That's prose; we can put in

      under Responsibilities maybe before list. Also there is a note: "The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations." That's prose; include as

      . Now for Qualifications: Age Requirement: 18+. That's a requirement; we can include as

      maybe. Knowledge/Skills/Abilities: list of skills: Strong customer service skills - Required; Communication and interpersonal skills - Required; Reading and writing skills - Required; Planning and organizing skills - Required. We'll make

      • . Work Experience: Not explicitly listed? It says "Work Experience:" then blank? Actually after "Knowledge/Skills/Abilities:" there is "Work Experience:" then nothing? The text: "Knowledge/Skills/Abilities: Work Experience: Strong customer service skills - RequiredCommunication and interpersonal skills - RequiredReading and writing skills - RequiredPlanning and organizing skills - Required". It seems they omitted description for Work Experience; maybe it's implied that the skills are the work experience? But we should not invent. There's no explicit work experience requirement besides those skills. We could treat "Work Experience:" as a heading with no content; we should not create a section if no real content. So we skip Work Experience section. Education: HS Diploma or GED (or equivalent) - Required. We'll put in
        • . Licenses/Certifications: Completion of Company Orientation and Safety Training upon hire - Required. We'll put in
          • . Physical Demands & Working Conditions: This is lengthy with department-specific variations. We need to preserve all details. Could present as

            with the text, or break into

            • for each department? The instruction: Use
              • for any list of duties/requirements/benefits. This is a list of physical demands, but it's not a simple list; it's paragraphs with bullet-like items. Could treat each department as a
                • with sublists? Might be okay to keep as

                  preserving the text. However we need to preserve all substantive information; we can keep as

                  with the detailed text. But we might break into

                  • for each department to make it clearer. The instruction says use
                    • for any list of duties/requirements/benefits. Physical demands is a list of requirements, so we could use
                      • . However the content includes nested details (constantly, frequently, occasionally). Might be okay to keep as

                        . I'd choose to keep as

                        to avoid over-structuring. We must not include boilerplate like "Last revised: 6/1/2019". That's metadata; could be folded into a short

                        or drop it. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

                        or drop it. So we can include a short

                        at end: "

                        Last revised: 6/1/2019

                        " maybe. Now produce HTML fragment. Structure:

                        Responsibilities

                        As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

                        • Stocks and rotates items as needed
                        • Assists with inventory control; loads, unloads, and moves product
                        • Organizes, cleans, and prepares back area for the night crew and incoming trucks
                        • Organizes merchandise on pallets to make the department presentable to the public
                        • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
                        • Maintains standards in shrink, safety, inventory control, and sanitation
                        • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
                        • Builds, stocks, maintains, and takes down store displays
                        • Performs the duties of Customer Service Assistant as needed
                        • Provides superior customer service
                        • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
                        • Merchandises product effectively
                        • Uses suggestive selling techniques to meet customer needs and build department sales
                        • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
                        • Properly handles and maintains the operation of all equipment
                        • Complies with departmental SOPs and store operating procedures
                        • Knowledge of beauty and cosmetic aids
                        • Prepares tags and signs as needed
                        • Organizes, cleans, and prepares back area for the night crew and incoming trucks
                        • Prepares tags and signs as needed
                        • Passion for outdoors
                        • Ability to complete Green Thumb training (H-E-B internal training)
                        • Knowledge in the audio / video field
                        • Knowledge of specialty products, movies, music, electronics, and video games

                        The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

                        Then Qualifications section maybe as

                        Qualifications

                        with subsections? Could just put all under Qualifications. But we need to use

                        for section headings. So we could have multiple h3: Responsibilities, Qualifications, Knowledge/Skills/Abilities, Education, Licenses/Certifications, Physical Demands & Working Conditions. Let's do that.

                        Qualifications

                        Age Requirement: 18+

                        Knowledge/Skills/Abilities

                        • Strong customer service skills - Required
                        • Communication and interpersonal skills - Required
                        • Reading and writing skills - Required
                        • Planning and organizing skills - Required

                        Education

                        • HS Diploma or GED (or equivalent) - Required

                        Licenses/Certifications

                        • Completion of Company Orientation and Safety Training upon hire - Required

                        Physical Demands & Working Conditions

                        Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Perform the following, based on your Department Beauty: Constantly* reach at waist, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs** Drugstore / General Merchandise: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to cold, loud noise, and wet conditions Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs** Grocery: Constantly* reach at waist, pivot, grasp Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists Frequently be exposed to cold conditions Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist Occasionally be exposed to loud noise, and wet conditions Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs** Texas Backyard: Constantly* reach at waist, grasp Frequently stand, walk Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet conditions and loud noise Frequently be exposed to ambient temperatures Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs** Healthy Living: Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements Occasionally be exposed to cold, loud noise, and wet conditions Must be able to lift 50 lbs, and manage in excess of 50 lbs** While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 -

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