Lake Jackson Service - Customer Service Assistant - Part time

Job Summary

As a Customer Service Assistant, you’ll package groceries and help customers transport their purchases from the store to their vehicles.

Key Responsibilities & Essential Functions

• Assist in unloading merchandise from baskets.
• Package groceries; assist customers in transporting/unloading groceries to their vehicles.
• Assist customers in locating merchandise.
• Perform stocking and sanitation duties.
• Gather baskets and pick up trash inside and outside the store.
• Maintain and stock bag areas.
• Return products to proper locations.
• Stock and stage bags; stock check‑stand supplies.
• Distribute Buddy bucks to registers and replace anti‑fatigue mats.
• Handle carts & parts basket relocation and power‑wash basket relocation for department setup.
• Perform red‑basket fill‑up and retrieval.
• Clean, mop, dust, sweep, and vacuum the check‑stand area, Return Center, and CCO area to maintain store cleanliness and safety.

The responsibilities and essential functions described above outline the general nature and level of work for this position. This list is not exhaustive; duties may be modified at any time based on business needs, and employees may be asked to perform other job‑related tasks as directed by their supervisor, subject to reasonable accommodations.

Qualifications

• Ability to work in a fast‑paced environment (required).
• Ability to work with customers and stay attentive to their needs (required).
• Ability to maintain a high level of productivity and efficiency standards (required).
• Completion of Company Orientation and Basics of Safety training (upon hire).

Physical Demands & Working Conditions

Work is performed in a fast‑paced retail environment with detailed, precise tasks. Employees will frequently reach at waist level, grasp, stand, and walk; occasionally reach overhead, at shoulder level, at knee level, at floor level, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, and perform fine‑motor movements. The role may involve exposure to cold, hot, loud noises, ambient temperatures, and wet conditions.

Employees must demonstrate the ability to lift 55 lb and manage loads up to 100 lb. Time spent on various activities is generally: constantly 5.5+ hours per 8‑hour day; frequently 2.5–5.5 hours; occasionally 0–2.5 hours. Partners are responsible for not lifting beyond their safe limit; if an item is too heavy, they should break it down or request assistance.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.