LaGrange Deli - Food Service Rep - Part time
Responsibilities
- Provide superior customer service by taking orders in person or by telephone and answering product questions
- Prepare, package, and merchandise fresh product daily while maintaining food safety and sanitation standards
- Slice, package, label, rotate, and cull products for quality; assist with basic set-up and clean-up as needed
- Use suggestive selling techniques and product knowledge to meet customer needs and increase department sales
- Clean and sanitize display cases; operate and maintain equipment properly; comply with H-E-B food safety and sanitation standards
Bakery
- Record production and shrink to support production planning
- Assist with baking, frying, and decorating tasks as needed
- Cull bakery products for poor quality and expiration dates
Deli
- Operate ordering system applications and Fresh Production Planner
- Perform inventory management processes (MSI, PAW) as required
- Ensure catering orders are prepared and ready for customer pickup
- Perform sanitation and maintenance tasks for deli slicers
Prepared Foods
- Serve and package products at customer request
- Educate customers on preparation and reheating instructions
- Prepackage condiments (sauces, dressings) for prepared food items
- Cut, slice, dice, chop, and prepare food items for chef use
Qualifications & Key Requirements
- Age 18 or older
- High school diploma, GED, or equivalent
- Knowledge of computer systems and equipment (PC, symbol, scales, label machine)
- Strong customer service, communication, interpersonal, reading, writing, planning, and organizing skills
- Ability to work in a fast-paced retail environment
- Completion of Company Orientation
- Food safety and sanitation training upon hire
Physical Demands & Working Conditions
Work in a fast-paced retail environment performing detailed and precise tasks while interacting with customers.
Bakery: Constantly reach at waist and grasp; frequently stand, walk, reach at shoulder, and bend; occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements; occasionally exposed to wet, cold, hot conditions and loud noise; ability to lift 50 lbs and manage in excess of 70 lbs.
Deli: Constantly reach at waist and grasp; frequently stand and walk; occasionally stoop; occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements; occasionally exposed to wet, cold, hot conditions and loud noise; ability to lift 55 lbs and manage in excess of 65 lbs.