La Vernia Deli - Food Service Rep - Part time
H-E-B · La Vernia, TX · 3 wk ago
On-siteOTHRPart-time
Responsibilities
- Provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products; assists them with selections
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, rotates, and culls products for poor quality
- Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- Cleans and sanitizes display cases
- Operates / maintains equipment properly
- Complies with H-E-B food safety and sanitation standards
- Complies with department / Store operating procedures
- Records production and shrink to aid in production planning
- Assists in technical areas as needed (e.g., baking, frying, and decorating)
- Culls bakery products for poor quality, expiration dates
- Takes care of service counter
- Uses ordering system applications
- Uses Fresh Production Planner
- Performs inventory management processes (MSI, PAW) as required
- If applicable, ensures catering orders are prepared and ready in time for customer pickup
- Performs all sanitation and maintenance tasks for Deli slicers
- Serves / packages products at customer's request
- Educates customers on preparation / reheating instructions of prepared foods
- Prepackages condiments (sauces, dressings) for prepared food items
- Cuts, slices, dices, chops food in preparation for chef
Qualifications
- Age 18+
- HS Diploma or GED or equivalent - Required
- Completion of Company Orientation - Required
- Food safety and sanitation training - upon hire - Required
Skills
- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine