Lactation Consultant/Case Management, RN

About the role

NKC Health Pediatrics clinic is hiring a Lactation Consultant/Case Management RN. This position specializes in the clinical management of breastfeeding, lactation, and patient care coordination. The role advocates for breastfeeding as a global health imperative, creating supportive environments for breastfeeding families, while also focusing on care management to ensure high-quality, cost-effective healthcare across the continuum of care.

Responsibilities

• Provides specialized education and support to breastfeeding and pumping parents, developing individualized care plans that reflect evidence-based breastfeeding practices.
• Affirms and intervenes as needed based on the health status of both mother and child, ensuring ongoing evaluation and support.
• Organizes patient consultations and breastfeeding group meetings, promoting timely and high-quality care.
• Serves as a resource for families, offering guidance on breastfeeding techniques, milk supply management, and equipment use (e.g., breast pumps).
• Edits parents and caregivers on the benefits of breastfeeding and addresses challenges, including latching difficulties, pain management, and supplementation needs.
• Provides transitional care management, ensuring follow-up within 7-14 days post-discharge, completing medication reconciliation, and addressing post-discharge needs (e.g., home health, DME).
• Develops a caseload of high-risk patients identified through frequent utilization or elevated risk scores. Personalizes care plans with patient-centered goals and provides education to improve compliance and health outcomes.
• Collaborates with interdisciplinary teams and external providers to meet patient needs efficiently and reduce barriers to care.
• Utilizes EMR systems and payer-provided tools to monitor population health and document patient interactions accurately.
• Ensures timely communication with patients, caregivers, and healthcare teams through phone, electronic, or in-person interactions.
• Collaborates with other providers and facilities to meet patient needs efficiently.
• Coordinates pediatric care services and ensures accurate documentation in the EMR.
• Provides administrative and clinical support by planning, organizing, and coordinating activities to meet patient needs.

Requirements

• Bachelor’s degree in nursing
• Current RN (Registered Nurse) license to practice in the state of Missouri
• Minimum 1 yr experience in Pediatrics and NICU preferred
• Basic Life Support certification through American Heart Association
• IBCLC (International Board-Certified Lactation Consultant) Required
• Critical thinking skills to identify high risk situations and prioritize care
• Basic office skills: patient centered mindset, excellent time management and organization skills; ability to multitask and work in fast paced environment.