Laboratory Technician

Responsibilities

• Perform venipuncture, capillary, and EKG testing.
• Process specimen collection and prepare for transport to external processing facility.
• Utilize electronic medical record and laboratory information systems to audit pending/cancelled tests and streamline communication of results to the healthcare team.
• Escalate issues to leadership.
• Provide excellent customer service and phone etiquette.
• Adhere to lab Standard Operating Procedure regarding potentially biohazardous material and sharps.
• Stock and monitor inventory of laboratory supplies and notify management of shortages.
• Perform ECG exams per physician orders.
• Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Requirements

• High school diploma or equivalent.
• Completion of an accredited medical phlebotomy program or equivalent program.
• Phlebotomy certification preferred.
• One year of experience performing venipuncture, capillary sticks, and ECG testing preferred.
• Computer literacy required; familiarity with electronic medical records and lab information systems (Epic and Cerner preferred).
• Excellent communication and interpersonal skills to interact with hospital staff, patients, visitors, coworkers, leadership, and other internal and external customers.
• Ability to operate independently and collaborate effectively in a team setting.

Working Conditions

Normal office environment with little or no exposure to dust or extreme temperature.