Laboratory Services Coordinator

About the role

Full‑time position at Trinity Health Oakland coordinating specimen reception and phlebotomy services.

Responsibilities

• Coordinate the efficient operation of specimen reception and the successful provision of phlebotomy services in the inpatient environment and on‑site outpatient draw stations.
• Participate in quality monitoring to ensure workflow processes are efficient and consistent with excellent customer service.
• Assist the phlebotomy supervisor in ensuring phlebotomists are properly trained and in determining their competency.
• Coordinate phlebotomy orientation for new nursing personnel.

Requirements

• Associate’s degree in medical technology or a related health‑care degree preferred, or equivalent work experience.
• Certification in phlebotomy through the American Society of Phlebotomy Technicians or American Society of Certified Phlebotomists required (or obtainable within 12 months of hire).
• Current Heart Saver (HS) certification.
• Two years of experience in a hospital laboratory setting or direct patient‑care work involving phlebotomy in a health‑care environment; previous experience in a lab outpatient area preferred.

Skills

• Organization and time‑management skills.
• Working knowledge of Microsoft Office.
• Ability to work effectively within a team to solicit cooperation and compliance.
• Ability to train and mentor in an encouraging environment.
• Strong oral and written communication skills.
• Good understanding of laboratory operations, terminology, methodology, and logistics in a clinical laboratory.
• Excellent customer‑service orientation for interacting with hospital personnel, outside customers, and community groups.

Schedule

Evening shift, approximately 2 pm‑11:30 pm with some flexibility; full‑time, 40 hours per week.