Laboratory Manager

Job Duties

Operational Oversight: Manage daily laboratory operations across all testing areas (e.g., Chemistry, Hematology, Microbiology, Blood Bank). Supports coordination of staffing schedules, workload distribution, and shift coverage. Monitors and report turnaround times, test volumes, and workflow efficiency to the lab director and associated administrators. Ensure compliance with CLIA, CAP, OSHA, and other regulatory standards.

Technical Leadership: Provide technical support and troubleshooting for high-complexity testing. Supports technical specialists in the review and validation of test results for accuracy and clinical relevance. Orchestrates implementation and validation of new instruments and methodologies, collaborating with vendors and project managers as required. Ensures new and updated standard operating procedures (SOPs) are implemented and readily accessible for Care Team Members use.

Quality & Compliance: Oversee quality control and quality assurance activities for designated laboratories. Organizes and engages in internal audits, proficiency testing, and inspection readiness. Ensure proper documentation of maintenance, calibration, and QC logs. Responsible for monthly reporting of quality metrics to the division laboratory director and division quality coordinator.

Personnel Management: Supervise and mentor laboratory staff, including onboarding and training. Conduct performance evaluations and competency assessments. Foster a collaborative and professional work environment. Develops aligned professional development activities to current workforce and department needs and initiatives. Responsible for the hiring and human resource management of all laboratory personnel associated with the designated laboratory.

Communication & Collaboration: Serve as a liaison between laboratory staff, management, and clinical teams. Participate in interdisciplinary meetings and contribute to patient care planning. Communicate effectively with providers regarding test results and laboratory capabilities.

Qualifications

• Education: Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLS accredited program or Bachelor of Science in a Biological or Physical Science meeting CLIA Federal requirements for Technical Consultant.
• Preferred Education: MBA, MHA, or applicable graduate degree supporting department operations.
• Certification: ASCP Board of Certification (BOC) or American Medical Technologist (AMT) as a Medical Laboratory Scientist (MLS) or Medical Laboratory Technician (MLT). If MLT certified, MLS certification must be obtained within 6 months of hire.
• Experience: Minimum of 5 years of experience as a generalist in a clinical laboratory setting. Minimum of 3 years of experience in oversight of laboratory quality and regulatory compliance. Prior leadership or supervisory experience preferred.