Laboratory Manager

The Laboratory Manager

The Laboratory Manager is responsible for the management, direction, and supervision of daily operations for both the onsite laboratory and remote clinic lab services. This role demonstrates strong knowledge of laboratory processes, procedures, and best practices, ensuring compliance with all regulatory requirements related to specimen collection, processing, handling, and transport in coordination with each supported lab.

• Invest in the professional development of staff, fostering growth, competence, and engagement
• Serve as a cross-disciplinary resource for laboratory best practices and operational guidance
• Negotiate and coordinate pricing and service agreements with external laboratory vendors
• Collaborate with partner organizations on laboratory services, alignment, and strategic initiatives
• Research and identify opportunities for laboratory service expansion and improvement
• Partner across departments to ensure laboratory needs are effectively met and aligned with organizational goals

The Opportunity

• Participate in staff supervision, performance evaluation, merit increases and disciplinary action; evaluate staff and teams for continuous safety, quality, professional development and process improvement
• Evaluate and mentor the laboratory team to promote a sense of cohesiveness and effective team interactions across disciplines while promoting efficient operations and positive patient experience and engagement
• Establish and maintain relationships with first line referral labs and other laboratories which support diagnostic testing for the treatment and care of patient population
• Collaborate with physicians and outside groups to coordinate diagnostic tools appropriate to patient needs
• Collaborate with leadership in establishing team member specific goals and participating in the planning and facilitation of IHI goals as assigned
• Support patient & staff education and/or Clinical Research department as needed
• Work closely with the Nursing Leadership on clinic operational issues related to revision of policy and procedure, budget, resources, communication, and proactive QI/PI development, implementation, and outcome evaluation

Requirements

• Minimum of Bachelor's degree in science, healthcare, or other related field required
• Minimum of 3 years of experience in hematology/coagulation laboratory operations OR minimum of 5 years of outpatient laboratory coordination experience required

All IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role.

Knowledge Requirements

• Correct grammar, spelling, punctuation and medical terminology, anatomy, and physiology
• Knowledge of CQI principles, practices, methods, and tools
• Knowledge of CLIA/CLIA Waiver, CAP, CDC, MASC, and WHF guidelines
• Knowledge of laboratory science and its application to the hematology-oncology specialty
• Knowledge of pain management and coordination of toxicology as it pertains to patient pain contract requirements and the Indiana "First Do No Harm" legislation

Benefits

Why join our team? IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package. IHI is the only federally designated comprehensive hemophilia program in Indiana and serves the entire state through services available in Indianapolis and at outreach clinics. IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services. IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 70 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more. Innovative Hematology Inc. is an Equal Opportunity Employer.