Laboratory Manager

About the role

Under the direction of the Lab Services Director, this position develops, administers, directs, and implements all lab and related patient care activities for areas of accountability. Responsibilities include standardization of systems, education and training, identification of efficiencies, integration of performance improvement strategies, processes, and communication of plans that support lab goal attainment while fostering patient, physician, and employee satisfaction. Acts as a technical consultant and/or CLIA Lab Director as needed for BMG labs across TN, MS, and AK.

Responsibilities

• Work in close collaboration with the lab and medical assistant team to meet and support training and regulatory needs.
• Assess lab systems and design, develop, implement, direct, monitor, and evaluate new systems, projects, and programs; update existing services on an ongoing basis.
• Manage lab business practices to maximize revenue and justify human and material resource allocation.
• Design, develop, implement, and evaluate a comprehensive, effective quality assurance program to ensure cost-effective, quality healthcare for patients.
• Maintain responsibility for personnel management in designated areas and participate in providing an effective workforce for the overall department.
• Develop and ensure implementation and documentation of departmental operating policies and procedures in accordance with institutional policies and regulatory agency requirements.
• Serve as a resource for lab orders, procedures, regulatory requirements, and insurance limitations.
• Utilize laboratory skills to perform and report results of clearly defined laboratory procedures, ensuring optimal patient outcomes.
• Assist with the training of other employees under the direction of the Lab Services Director.
• Responsible for assigned shifts and subject to overtime and call-back as required.

Requirements

• 5 years of lab experience required; management experience preferred.
• Experience in a clinic setting preferred.
• Project management experience preferred.
• Bachelor’s degree in medical laboratory science from a NAACLS-accredited MT program or equivalent to qualify as a technical consultant.
• State licensure and/or national registration or certification in concordance with current federal and/or state regulations required; supervisor license eligible if not already obtained.
• Master’s in lab sciences or health administration preferred.
• 1 year minimum QA management experience required.
• Diagnostic coding for medical necessity preferred.
• 2 years of hematology, urinalysis, and chemistry experience.

Skills

• Familiarity with computers and computerized equipment.
• Strong organizational and team skills.
• 2-year phlebotomy and triage experience preferred.
• EMR proficiency preferred.
• Experience dealing with reference labs preferred.
• Knowledge of insurance pertaining to labs preferred.
• Supply management experience preferred.

Licensure

• Certification from a nationally accepted laboratory certifying agency required (e.g., SBB, SC, SH, SI, SM).