Laboratory and Ancillary Services Manager

About the role

The Laboratory and Ancillary Services Manager leads the operations of ancillary medical services within the Student Wellness Center, including clinical laboratory and imaging services. This position oversees compliance, accreditation, licensure, quality assurance, and daily operational functions for the laboratory and imaging departments. The incumbent also supervises laboratory and imaging staff and collaborates across the Student Wellness Center to support student success.

Responsibilities

• Lead daily operations for laboratory and imaging services
• Ensure compliance with CLIA, California Department of Public Health, and accreditation standards
• Develop and implement policies, procedures, and operational protocols
• Supervise laboratory and imaging staff, including recruitment, training, scheduling, and performance evaluations
• Maintain quality assurance and quality improvement programs
• Collaborate with healthcare providers and campus partners to support high-quality student care
• Serve as the laboratory representative during accreditation reviews, audits, and site visits
• Support diversity, equity, inclusion, and belonging initiatives within healthcare delivery and staffing practices

Qualifications

• Thorough knowledge of the principles and practices of clinical laboratory work and the use and care of laboratory equipment
• Thorough knowledge of methods and procedures involved in phlebotomy, including aseptic technique
• Knowledge of the preparation, mounting, and staining of specimens, laboratory tests, and clinical laboratory quality control procedures and standards
• Working knowledge of software applications used at the Student Wellness Center, including electronic health record system or the ability to quickly navigate new electronic health record systems
• Knowledge of laboratory safety fundamentals and OSHA Laboratory Standards
• Ability to identify incongruities in test procedure and inconsistencies in reports of test results for patients
• Ability to demonstrate skill in the performance of a variety of laboratory analyses and to evaluate information against measurable criteria
• Ability to serve as a resource for a variety of established and standardized laboratory procedures
• Ability to keep records and prepare various administrative and laboratory analysis reports
• Ability to handle multiple tasks, organize work priorities and special projects, with the willingness to adjust and be flexible as required
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Effective communication across a variety of venues
• Ability to effectively establish and maintain cooperative working relationships in a diverse multicultural environment

Skills

• Thorough knowledge of the principles and practices of clinical laboratory work and the use and care of laboratory equipment
• Thorough knowledge of methods and procedures involved in phlebotomy, including aseptic technique
• Knowledge of the preparation, mounting, and staining of specimens, laboratory tests, and clinical laboratory quality control procedures and standards
• Working knowledge of software applications used at the Student Wellness Center, including electronic health record system or the ability to quickly navigate new electronic health record systems
• Knowledge of laboratory safety fundamentals and OSHA Laboratory Standards
• Ability to identify incongruities in test procedure and inconsistencies in reports of test results for patients
• Ability to demonstrate skill in the performance of a variety of laboratory analyses and to evaluate information against measurable criteria
• Ability to serve as a resource for a variety of established and standardized laboratory procedures
• Ability to keep records and prepare various administrative and laboratory analysis reports
• Ability to handle multiple tasks, organize work priorities and special projects, with the willingness to adjust and be flexible as required
• Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies
• Effective communication across a variety of venues
• Ability to effectively establish and maintain cooperative working relationships in a diverse multicultural environment

Benefits

San José State University offers a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Pay

Classification: Administrator II
Anticipated Hiring Range: $10,250/month - $10,750/month
CSU Salary Range: $5,053/month - $16,221/month

Schedule

Full Time