LABOR RELATIONS MANAGER (REMOTE-NEW ENGLAND)

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service, and our great results. With over 284,000 US associates, we work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more across all 50 states. Our reach is constantly expanding, shaping the industry and creating new opportunities for innovation.

About the role

Compass Group, the world’s leading contract foodservice company, is seeking a Labor Relations Manager to join our team. This role offers a fantastic opportunity for career development and growth.

Responsibilities

• Assist in identifying and implementing strategic labor objectives that align with business goals.
• Collaborate with HR and Operations to educate employees on organized labor issues, providing insight into company policies, procedures, and labor-related best practices.
• Support the negotiation and management of labor agreements, including planning, strategy development, and execution to achieve competitive and cost-effective labor agreements that align with Compass Group’s standards.
• Assist in managing grievance and arbitration processes to maintain labor relations integrity; represent the company in mediation and arbitration proceedings as needed.
• Provide training and advice to operational management on compliance with CBAs and help foster a positive labor relations environment, aiming to minimize litigation.
• Administer multiple labor agreements concurrently, ensuring adherence to negotiated terms and effective issue resolution.
• Offer training and guidance on employee relations and CBA compliance for supervisory and management teams.

Requirements

• Bachelor’s degree in Labor Relations, Business, or Human Resources; JD or advanced degree preferred.
• 5+ years of experience in labor relations, employee relations, or human resources in a unionized, multi-site environment.
• Ability to manage and negotiate multiple CBAs simultaneously, with a track record of achieving cost-competitive, strategic outcomes.
• Experience in objective investigations, grievance handling, and preparing for arbitration proceedings.
• Strong negotiation, written, and verbal communication skills.
• Willing and able to travel 40%+ by air and automobile.
• Experience in food, vending, and support services is advantageous, along with current knowledge of National Labor Relations Act rules and precedents.
• Bilingual capability (e.g., Spanish) is preferred.
• Proficiency in remote communication and negotiation technology.

Pay

Salary: $125,000–$145,000. Bonus eligible.

Benefits

• Medical, Dental, Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.