Lab Systems Facilitator - Urgent Care

About the role

The Lab Systems Facilitator - Urgent Care follows established policies and procedures, providing clerical support for Laboratory services, specimen procurement, and inventory management. This position reports to department leadership.

Responsibilities

• Collects and prepares specimens for laboratory analysis.
• Accurately orders, processes, and disposes of specimens.
• Collects nasal pharyngeal (NP) samples.
• Collects and documents vital signs.
• Performs kit/waived testing (Flu and Rapid Strep).
• Manages inventory and maintains a safe and clean work environment.
• Provides clerical and office support by answering phones and filing.
• Maintains appropriate documentation.
• Travels to other centers as assigned.
• Cleans and stocks exam rooms.
• Actively participates in Urgent Care clinic when not performing laboratory duties.
• Performs all other duties as assigned.

Requirements

• High school diploma or GED equivalent required.
• Three or more months of experience in a Laboratory setting, with an understanding of departmental policies and procedures.
• Record of completion for all education, licenses, training, and/or certifications required at time of hire.
• Continuous certification and/or maintenance of state licensures, certifications, training, educational, and application requirements during employment.

Qualifications

• Demonstrated experience and knowledge of Medical Terminology and proven phlebotomy skills.
• Basic computer knowledge for patient registration, test order entry, and result retrieval.
• Highly motivated, enthusiastic, and empathetic team player who takes initiative.
• Strong organizational skills with attention to detail and commitment to accuracy.
• Excellent time management skills; able to shift priorities and work independently in a fast-paced, fluid environment.
• Strong verbal, written, and interpersonal skills, with the ability to interact and build collegial relationships with diverse individuals.
• Effectively communicates clinical data to physicians and other healthcare providers.

Preferred Qualifications

• American Society of Clinical Pathologist (ASCP) certification in Phlebotomy preferred.

Working Conditions

Normal office environment with little exposure to excessive noise, dust, temperature, and the like.