Lab Support Services Team Lead

Job Responsibilities

• Affords support to the Support Services Supervisor by assigning tasks to the accessioning team.
• Coordinates staff training and provides guidance to the accessioning team regarding sample labeling and specimen acceptability.
• Communicates with specialized reference laboratories, addressing additional test requests, labeling or quality concerns, returns, and delays.
• Executes specialized processes for reference laboratories, including handling send-out and receipt of samples for clinical, R&D, or Biopharma operations.
• Participates in quality assurance and workload tracking activities, collaborating with LabCorp Oncology team leads and Internal QSM.
• Develops, prepares, and revises Standard Operating Procedures for management review and approval.
• Aids in the implementation and enforcement of Standard Operating Procedures.
• Communicates with external stakeholders about cancellations and delays upon request.
• Performs duties of a Specimen Accessioner, including receiving and accessing laboratory testing material, storing samples, answering phones, obtaining signatures, packaging samples, and assisting in supply inventory management.
• Maintains and files relevant laboratory documentation according to regulatory standards.
• Promotes professional growth through participation in educational programs, reading literature, and attending meetings and workshops.

Qualifications

• High school diploma or equivalent
• 3 or more years of experience in a clinical or research laboratory setting
• Associate's or higher in a healthcare-related discipline preferred
• 1 or more years of experience in a leadership role preferred

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan