Clinical Lab Support Team Lead

About the role

Labcorp is seeking a Clinical Laboratory Support Services Team Leader to join our team at Ascension Columbia St. Mary's Hospital - Ozaukee Campus in Mequon, WI. As a global leader in laboratory services, we provide insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. This role offers the opportunity to do meaningful work, grow your career, and make a real impact on people’s health around the world.

Responsibilities

• Assist in the supervision of the day-to-day operations of the core laboratory and blood bank clinical laboratory departments
• Perform routine and complex technical procedures and functions according to departmental Standard Operating Procedures
• Monitor, operate, and troubleshoot instrumentation to ensure proper functionality
• Help lead the team in their daily processes and procedures
• Assist with preparation of laboratory specimens for analysis and testing
• Oversee routing of specimens to their respective prep areas
• Encourage process improvements and best practices
• Perform quality assurance checks to ensure efficiency and accuracy
• Resolve any production errors as requested by management
• Research and resolve production errors while escalating when necessary
• Engage in continuous process and service level improvements
• Enforce and manage policies and procedures
• Perform administrative duties as needed

Requirements

• Associate’s degree in a Chemical or Biological science, Clinical Laboratory Science, or Medical Technology
• 4 or more years of experience as a Medical Laboratory Technician (MLT) OR 2 or more years of experience as a Medical Laboratory Technologist (MLS)
• Strong working knowledge of CLIA, CAP, and relevant state regulations
• Understanding of laboratory operations as well as policies and procedures
• Excellent communication skills, both written and verbal
• Strong computer skills and working knowledge of Microsoft Office
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast-paced environment
• Ability to handle the physical requirements of the position
• Able to pass a standardized color blindness test

Preferred Qualifications

• Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science, or Medical Technology
• 2 or more years of experience as a generalist
• 2 or more years of experience in blood bank
• 1 year or more of experience supervising or leading a team
• ASCP or AMT certification

Additional Standards

In lieu of education requirements listed above, non-traditional degrees with applicable science credits that meet CLIA standards may satisfy the education requirement.

Schedule

1st shift; Weekdays 8:30 AM – 5:00 PM with rotating weekends and holiday rotation.

Benefits

• Medical, dental, and vision coverage
• Life, short-term disability (STD), and long-term disability (LTD) insurance
• 401(k) retirement plan
• Paid Time Off (PTO) or Flexible Time Off (FTO) for employees working 20+ hours per week
• Tuition reimbursement
• Employee Stock Purchase Plan

Employees on a 7-on/7-off schedule receive all benefits except PTO or FTO. Employees working fewer than 20 hours per week are eligible only for the 401(k) plan.