Lab Services Coordinator

Location & Shift

• Currently based in Lexington, MA; anticipated move to Cambridge, MA in February 2027
• Shift: Monday - Friday 7:00 AM - 3:30 PM

Pay & Benefits

• Hourly pay range: $31.50 - $34.32
• Health & Wellness: Comprehensive Medical, Dental, and Vision coverage; wellness programs; eligible for medical coverage starting Day 1
• Time Off: Paid Time Off (PTO); company-paid holidays; choice holidays
• Financial Well-Being: Flexible Spending Account (FSA) and Health Savings Account (HSA); commuter benefits; 401(k) retirement plan; tuition assistance; Employee Stock Purchase Plan discount

Qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree in a scientific discipline preferred
• Prior experience supporting laboratory operations, inventory control, supply chain activities, procurement processes, and/or operational functions
• Proficiency with inventory management systems, purchasing tools, and related business applications
• Strong organizational and time-management skills with a high level of accuracy and attention to detail
• Ability to effectively prioritize and manage multiple tasks in a dynamic, fast-paced environment
• Excellent interpersonal, communication, and customer service skills, with the ability to collaborate across diverse teams
• Experience using ARIBA, Maximo, or comparable procurement, inventory, and maintenance management systems
• Background working within biotechnology, pharmaceutical, life sciences, research, or other laboratory-based environments
• Understanding of laboratory operations, safety protocols, and best practices
• Demonstrated experience coordinating with vendors, contractors, and service providers to support operational objectives
• Ability to lift up to 50 lbs

Responsibilities

• Inventory Management & Supply Chain:
  • Manage laboratory inventory across Point-of-Use (POU) locations to ensure adequate stock levels
  • Review, maintain, and adjust inventory stocking levels based on usage trends, demand fluctuations, and business needs
  • Meet monthly and/or quarterly with laboratory managers and key laboratory contacts to review inventory requirements and optimize stock management
  • Monitor backorders daily and proactively identify solutions to minimize disruptions to laboratory operations
  • Follow up on shipping delays, supply chain issues, and delivery concerns while partnering with the Avantor customer service team and other suppliers
• Procurement & Financial Administration:
  • Manage ARIBA accounts and troubleshoot invoice mismatches, purchasing issues, and system interface discrepancies
  • Reconcile inherited blanket purchase orders and process necessary adjustments to align purchase orders with invoiced charges
  • Partner with internal stakeholders and vendors to resolve procurement-related issues in a timely manner
• Equipment & Facilities Coordination:
  • Track laboratory pipette calibration schedules and maintain accurate records of calibration due dates
  • Coordinate with Rainin and other service providers to schedule onsite calibration services
  • Close out maintenance and service work orders within Maximo
  • Escort vendors and contractors onsite as scheduled by CBRE and ensure adherence to facility protocols
• Laboratory Support:
  • Prepare media buffers and solutions required for laboratory experiments
  • Support glass wash operations as needed
  • Assist laboratory staff with operational needs to ensure smooth day-to-day activities
• Projects & Relocation Support:
  • Provide logistical and operational support for laboratory moves, expansions, or facility transitions, including assistance with the move to Cambridge as needed
  • Support special projects and continuous improvement initiatives within laboratory operations