Lab Assistant III

About the role

Performs duties primarily in support of analyzing Laboratory quality control and patient specimens. Also performs quality assurance tasks related to the analytic phase of Laboratory workflow. Operates, maintains and performs basic troubleshooting of Laboratory analyzers classified as "waived" and "moderate complexity." Collects blood specimens and interacts with patients of diverse ages, backgrounds, values, beliefs and behaviors. Receives, handles and processes a variety of specimens for Laboratory testing. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving and processing. Performs basic post-analytic tasks, including distributing reports, storing and/or retrieving specimens. Provides guidance to phlebotomists and lab assistants to promote optimal workflow and rapid problem resolution. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.

Education

• High School Diploma or General Education Diploma (GED)

Certification & Licensure

• CPTI—Certified Phlebotomy Technician I (California)

Experience

• 2 years recent relevant experience

Skills and Knowledge

• Knowledge and practice of standard principles, processes, procedures, and equipment related to ordering Laboratory testing
• Collecting blood specimens
• Compassionately and effectively interacting with patients
• Handling and processing biological specimens routinely submitted to the Laboratory for analysis
• Supporting the performance of waived and moderate complexity testing
• Ability to accurately, precisely, and reliably perform job duties and assigned tasks
• Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes
• Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors
• Ability to appropriately respond to fluctuations in volume, unexpected situations or problems such as equipment or information system failure, shift-to-shift hand-offs, STAT test orders, and specimen integrity issues
• Regular review of pending logs, priority assignments, etc.
• Ability to follow standard practices, processes, and procedures in sequence
• Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients
• Solid critical thinking in applying knowledge and decision-making
• Knowledge of and ability to recognize and appropriately escalate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes
• Effective verbal and written communication skills
• Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required

Schedule

• Evenings
• Per Diem/Casual
• Variable shift hours
• 8 days per week
• One weekend shift per month

Pay

Pay range is $38.08 to $53.31 per hour. The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.