Lab Assistant III

Tuesday to Saturday, 1:00 AM to 9:30 AM

Pay

Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits

Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness® healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities

Responsibilities

• Responsible for all duties of the Pre-Analytical Assistant II; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks when required
• Able to recognize and solve more complex problems on a routine basis
• Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality
• Demonstrates proficiency and understanding of all job duties and SOP’s related to the Tech Ops department
• Demonstrates knowledge and an understanding of what resources are available and is able to fill in for any function within the Tech Ops department as necessary
• Identifies problems with specimen types vs test orders, missing information, improperly positioned bar code labels, with regard to all work processes within Tech Ops
• With experience and training, is able to perform basic troubleshooting and resolve problems with automated equipment operation
• Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services
• Understands complex relationship between test(s) ordered and specimen(s) received
• Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame
• Meets quality and productivity standards within 3 months of completing training
• Validates and verifies test orders as needed
• Trains employees in Tech Ops job functions and may provide on-going training
• Performs result entry as required for TIQ/TNP resolution
• Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance
• Other duties as assigned

Additional responsibilities include:

• Pending Review and Problem Resolution
• Automated sortation and aliquoting instrument operation
• Possible customer communications
• Internal training
• Problem-solving related to special accounts and compliance-related issues
• Operation of automated equipment
• Within 1 year of hire, proficient in processing electronic orders

Requirements

• Must have at least 3 years of experience in a laboratory environment or a production setting
• High School Diploma or Equivalent (Required)

Qualifications

• Medical background preferred, which includes medical terminology applicable to a clinical laboratory
• Minimal data entry skills