Kpelle Interpreter
About the role
LanguageLine Solutions is a company dedicated to breaking down language and cultural barriers. We employ interpreters to help limited-English speakers, the Deaf, and the Hard-of-Hearing communicate effectively. Our interpreters work remotely, providing services in various industries including healthcare, law enforcement, and finance.
Responsibilities
- Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
- Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
- Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
- Maintain a professional demeanor throughout the interpreting sessions at all times.
- Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls.
- Ensure punctuality and availability during work hours.
- Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client's permission.
- Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance, and Law.
- Demonstrate commitment to cultural sensitivity and working in a diverse environment.
- Handle calls involving sensitive topics such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
Qualifications
- Fluency in Kapelle and English and skilled in the associated cultural dynamics.
- Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
- Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression.
- Education or work experience in language-related fields such as teaching, language assessment, translation, or interpretation preferred.
- Able to adapt to any LLS technology enhancements that improve service delivery and meet client demands.
- Must be at least 18 years of age.
- Licensed to work in the United States.
- Applicants must be legally authorized to work in the United States.
- Ability to read and write the requested languages - highly preferred.
Benefits
We offer an inclusive and diverse work environment, advancement opportunities within the organization, and interpreter support. There are no employee benefits for this independent contractor position.
Pay
The pay rate is $1.25 - $1.40 per minute.
Schedule
This is a remote position where the interpreter works from their home office. A quiet and secure environment is essential.
Skills
Required skills include fluency in Kapelle and English, excellent listening and note-taking abilities, and cultural sensitivity. Additional skills include understanding industry-specific terminologies and protocols.
Benefits
No employee benefits are available for this independent contractor position.
Pay
The pay rate is $1.25 - $1.40 per minute.
Schedule
This is a remote position where the interpreter works from their home office. A quiet and secure environment is essential.
Skills
Required skills include fluency in Kapelle and English, excellent listening and note-taking abilities, and cultural sensitivity. Additional skills include understanding industry-specific terminologies and protocols.
Benefits
No employee benefits are available for this independent contractor position.