Koho Interpreter

About the Role

At LanguageLine, we aim to eliminate language and cultural barriers. As a Koho-English Phone Interpreter, you'll use your language skills to improve the lives of limited-English speakers and the Deaf and Hard-of-Hearing community, all while working from home. Our interpreters serve clients across various industries, including healthcare, 911, education, government, and business.

Responsibilities

• Handle calls on demand and interpret conversations between Koho and English speakers.
• Break communication barriers in industries such as healthcare, government, insurance, finance, and law enforcement.
• Process information quickly and accurately, recognizing cultural differences.
• Maintain a professional demeanor and use appropriate terminology.
• Remain calm during emergency calls, such as 911 situations.
• Follow client instructions and comply with protocols to meet client expectations.
• Understand industry-specific terminology and procedures.

Qualifications

• Fluency in Koho and English, with an understanding of cultural dynamics.
• Excellent listening, retention, and note-taking skills.
• Ability to remain neutral and objective during sensitive conversations.
• Education or experience in language-related fields (preferred).
• Adaptability to technology enhancements.
• Legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write in both languages (preferred).

Technical Requirements

• Dedicated personal device (computer, tablet, or smartphone) with compatible operating systems (Windows, MacOS, ChromeOS, iPadOS, Android, or iOS).
• High-speed internet connection with minimum download speeds of 5 Mbps and upload speeds of 3 Mbps.
• Access to a quiet, distraction-free workspace.

Physical Requirements

• Ability to operate a keyboard and mouse and remain stationary in front of a computer for most of the workday.
• Manual dexterity to type or write.
• Ability to lift up to 26 lbs.

Pay

$0.60 - $0.75 per minute

Note: This is an independent contractor position and is not eligible for employee benefits.