Knowledge Management Training Specialist

About the role

Quanterion Solutions Inc. is actively seeking qualified candidates to build and sustain an enterprise-wide Knowledge Management culture across the National Guard Enterprise (NGE) in support of the National Guard Bureau (NGB) Knowledge Management Program. This position develops, delivers, and maintains structured KM training, curricula, job aids, and Communities of Practice that increase KM proficiency and expand the network of skilled Knowledge Management Representatives (KMRs).

Responsibilities

• Assess KM training needs and develop learning strategies that support enterprise KM adoption and maturity.
• Support KM maturity assessments and analyze organizational knowledge practices to identify training and adoption gaps.
• Design, develop, coordinate, and deliver enterprise KM training, orientation programs, curricula, workshops, and learning products using virtual, in-person, hybrid, and/or Learning Management System (LMS) delivery models.
• Deliver instructor-led, virtual, and blended KM training to geographically dispersed audiences.
• Collaborate with the Government, Department of War organizations, and other stakeholders to design, refine, and modernize KM curriculum content, incorporating civilian industry KM best practices when feasible.
• Evaluate training metrics, and develop KM recommendations and adoption strategies based on stakeholder feedback, assessments, and organizational needs.

Qualifications

• Bachelor’s or higher degree in Organizational Learning or Library Science.
• At least five (5) years of demonstrated experience applying enterprise KM principles, with emphasis on delivering KM training and curriculum using LMS platforms, enabling cross-functional knowledge sharing and Communities of Practice, and supporting KM governance.
• Proven experience with SharePoint Online/Microsoft 365 knowledge repositories.
• Strong skills in developing program metrics and performance reports.
• Knowledge of enterprise Knowledge Management principles, practices, and lifecycle methodologies.
• Knowledge of adult learning principles, instructional design, and workforce training practices.
• At least one of the following certifications: KMI Certified Knowledge Manager (CKM) or Specialist (CKS); APQC Certified Knowledge Manager; Completion of the U.S. Army KM Qualification Course (KMQC); Air Force KM Specialty Code (AFSC: 3A0XX or 3D0XX).

Pay

$85,000 – $115,000 per year.

Schedule

Full time, exempt.