Knowledge Management Specialist

About the role

Lynker Corporation is seeking an experienced Knowledge Management Specialist to join our team. The Knowledge Management Specialist will play a key role in strengthening organizational knowledge, collaboration, and information accessibility across NOAA's Office of Response and Restoration (OR&R).

Responsibilities

• Coordinate OR&R's transition from multiple file storage systems to a centralized Google Drive platform in collaboration with OR&R divisions and IT personnel.
• Aid in the development and implementation of standardized Google Drive folder structures, file organization practices, naming conventions, permissions management, and information accessibility standards.
• Collaborate with division teams to assess existing file storage practices, operational needs, and information-sharing requirements to support migration planning and implementation.
• Track migration progress, document organizational requirements, identify process improvements, and assist with resolving information management issues throughout implementation.
• Support the development and maintenance of standardized organizational workflows, knowledge-sharing practices, and internal communication systems that improve information accessibility and operational efficiency.
• Maintain shared information resources, including Google Drive environments, intranet content, standard operating procedure (SOP) repositories, continuity binders, and other operational documentation systems.
• Assist with mapping organizational communication flows, information pathways, and operational processes to strengthen continuity of operations and institutional knowledge retention.
• Support onboarding, training, and user adoption efforts related to Google Drive, organizational file management practices, and enterprise collaboration tools.
• Collaborate with leadership, program staff, operational teams, and IT personnel to implement information management initiatives, organizational modernization efforts, and operational readiness activities.
• Foster collaboration across organizational teams by promoting consistent information management practices and knowledge-sharing processes.

Requirements

• Bachelor's degree in Information Science, Business Administration, Organizational Development, Communications, Public Administration, Library Science, or a related field.
• Five (5) to seven (7) years of professional experience in knowledge management, organizational operations, program coordination, enterprise collaboration systems, records management, or a related field.
• Strong organizational, analytical, project coordination, and stakeholder communication skills.
• Ability to manage multiple concurrent projects, prioritize competing deadlines, and work effectively across organizational teams.
• Demonstrated ability to evaluate organizational workflows, communication processes, and information-sharing practices to identify opportunities for increased efficiency and continuous improvement.
• Experience supporting organizational change management, user adoption initiatives, or enterprise system implementations.
• Experience with Google Workspace applications, Shared Drives, cloud-based collaboration platforms, and digital information management practices.
• Experience developing or maintaining standard operating procedures (SOPs), continuity documentation, organizational knowledge repositories, intranet content, or other knowledge-sharing resources.
• Familiarity working collaboratively with IT personnel to support enterprise collaboration environments and information management initiatives.
• Experience with web-based content management systems or internal collaboration platforms.

Qualifications

• Proactive, detail-oriented, and able to balance multiple priorities while supporting organizational modernization and continuous improvement initiatives.

Skills

• Excellent organizational and analytical skills.
• Strong project coordination and stakeholder communication abilities.
• Ability to manage multiple concurrent projects and prioritize competing deadlines.
• Experience with Google Workspace applications, Shared Drives, cloud-based collaboration platforms, and digital information management practices.
• Experience with web-based content management systems or internal collaboration platforms.
• Experience with standard operating procedures (SOPs), continuity documentation, organizational knowledge repositories, intranet content, or other knowledge-sharing resources.
• Familiarity working collaboratively with IT personnel to support enterprise collaboration environments and information management initiatives.

Benefits

Lynker offers a comprehensive benefits package including:

• Comprehensive healthcare for the employee at no monthly cost
• Personal Time Off (PTO) Policy plus paid holidays
• Highly competitive compensation plan regularly calibrated against industry and location benchmarks
• 401(k) retirement plan with company-matching
• Employee Stock Ownership Plan (ESOP)
• Flexible spending accounts
• Employee Assistance Program (EAP)
• Short- and long-term disability insurance
• Life and accident insurance
• Tuition assistance/Training/Workforce improvement reimbursement per year
• Spot bonuses for exceptional performance
• Annual Employee Recognition Awards with bonuses
• Employee Referral Program
• Free centralized, self-directed Learning Management System to learn at your own pace
• Personalized career growth plans for every employee

Pay

Compensation is commensurate with experience.

Schedule

The schedule is flexible and can accommodate the needs of the successful candidate.