Knowledge Management and Library Services Manager

About the role

Eckert Seamans is a full-service national law firm with a strong reputation and history of success spanning more than 65 years. With approximately 300 lawyers across 14 offices, the firm provides proactive, solution‑oriented business and litigation counsel. We are seeking an experienced Knowledge Management and Library Services Manager for our Pittsburgh, PA or Philadelphia, PA office.

Responsibilities

• Participates in the selection process and decision for positions within the department
• Responsible for the training of new department staff
• Manage the daily workflow within the team
• Provides constructive and timely performance evaluations
• Manage and approve timecards and time off as necessary
• Provide first level discipline and conflict resolution
• Support professional development and continued educational opportunities
• Foster an inclusive environment
• Enforce firm policies and procedures
• Develop and implement a firm‑wide knowledge management strategy that captures, organizes, governs, and shares institutional knowledge across practice groups
• Establish and maintain precedent, forms, brief, memorandum, and work‑product repositories, including governance standards for metadata, taxonomy, content organization, retention, and accessibility
• Partner with attorneys, practice groups, Records Management, Information Governance, and other stakeholders to improve knowledge sharing, reuse, internal communication, and information access
• Support AI, search, and document automation initiatives through curated knowledge collections and reusable legal work product
• Manage library and research services firmwide, including daily operations, procedures, service delivery, digital and physical collections, and access to authoritative legal and business information
• Oversee legal research platforms, databases, treatises, docket monitoring tools, print and electronic subscriptions, legal news, and niche information services that support attorneys, clients, and practice groups
• Manage the departmental budget, evaluate usage metrics and return on investment, negotiate vendor contracts and subscription renewals, and recommend cost‑effective research resources while maintaining service excellence
• Provide advanced legal, legislative, regulatory, business, and competitive intelligence research for attorneys, practice groups, marketing, business development, management, and other firm departments
• Develop current‑awareness and monitoring services for legal developments, clients, industries, practice areas, and emerging business trends; assemble and distribute relevant materials to appropriate attorneys and business professionals
• Prepare research memoranda, resource guides, curated content collections, and other research deliverables, including handling research assignments when the Research Librarian is unavailable