KJUS | Customization Coordinator

Responsibilities

• Generate, modify and monitor custom design proofs within multiple platforms obtaining client approval and ensuring accurate customization of apparel
• Communicate with customer service, sales representatives, and clients on assigned custom orders
• Individually monitor and meet firm deadlines leading to timely approval and delivery of assigned custom orders
• Absorb, create, review, and modify client embroidery and vector artwork to client’s requests in different creative software’s ensuring artwork requests align with KJUS and client guidelines
• Color coordinate embroidery and vector artwork to apparel and design color stories while upholding KJUS and client guidelines and expectations
• Serve as direct contact for assigned sales representatives, assisting in the custom order process from end-to-end
• Communicate with in-house and third-party production facilities assisting in resolving any inquiries that may arise in a timely manner
• Provide accurate statuses and estimated delivery dates to internal and external teams assisting in timely delivery of custom orders
• Assist clients in making decisions involving custom order art, colors and application that align with KJUS guidelines

Qualifications

• Bachelor’s degree in business, graphic art, or similar field. In lieu of a bachelor’s degree, high school diploma or equivalent and four years of experience in custom apparel
• Minimum 1 year experience in product personalization or related field
• Basic Adobe Creative Suite; Photoshop, Illustrator, InDesign a plus
• Experience in NetSuite preferred
• Intermediate computer skills (MS Office, Outlook)

Benefits

• 15 days vacation
• 12 paid holidays
• 6 sick days
• Medical
• Dental
• Vision
• 401k

Pay

Pay Range: $44,643.00-$53,739.00