Kitchen Manager - Pump & Pantry

About the role

The Pump Kitchen Manager oversees kitchen operations at the Pump & Pantry location, ensuring high-quality food service across multiple brands, including Pump & Pantry food and any branded concepts. This role involves ordering supplies, executing the food production plan, maintaining a clean and organized kitchen, ensuring food safety compliance, and training staff for efficient and profitable services.

Responsibilities

• Develop and hold team members accountable; manage performance issues and corrective actions.
• Oversee food preparation and service across all brands, ensuring adherence to recipes, production plans, and consistent high quality.
• Work with team members to prepare food items according to make sheet recipes.
• Maintain cleanliness, organization, and overall appearance of the kitchen to brand standards.
• Report all maintenance, customer, and personnel issues to upper management.
• Manage portion control, minimize waste, and ensure proper waste procedures are followed.
• Utilize production planning tools to execute the correct food at the correct times of day in the right quantities.
• Conduct regular quality checks on food preparation and service.
• Ensure all personnel maintain professional appearance and proper uniform standards.
• Train staff thoroughly on policies, procedures, and performance expectations.
• Proficiently perform opening and closing procedures, including required documentation.
• Ensure compliance with health and safety regulations, maintaining safe work conditions.
• Provide friendly, competent customer service across all food brands.
• Fill in as necessary to maintain kitchen operations during staffing shortages.
• Assist with other duties as assigned.

Supervisory Responsibilities

Directly supervise three or more employees.

Requirements

• Minimum of six months food handling or food service experience.
• Ability to read and follow product specifications.
• Positive, enthusiastic attitude.
• Flexibility and adaptability to change as needed.
• Strong communication skills.
• Professional appearance and attire.
• Availability to work holidays, weekends, and any other required shift(s).
• Reliable transportation and phone access.
• Ability to communicate in English (if applicable).
• Ability to work cooperatively with team members.

Physical Requirements

The physical demands described here are representative of those that must be met by the Pump Kitchen Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• Occasionally lift and/or move up to 50 lbs.
• Stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear.
• Occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.
• Physical attendance at the primary work location is required.

Benefits

• Paid vacation
• 401K and matching contributions
• Health, dental, and vision insurance
• Short- and long-term disability insurance
• Life insurance
• Clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• Additional benefits not listed here