Kitchen Assistant Manager - Pump & Pantry

About the role

The Pump Kitchen Assistant Manager assists in managing kitchen operations at the Pump & Pantry location, supporting high-quality food service across multiple brands, including Pump & Pantry food and any branded concepts.

Responsibilities

• Assists with ordering supplies and executing the food production plan
• Maintains a clean and organized kitchen, ensuring food safety compliance
• Helps train staff for efficient, high-quality, and profitable service
• Supports employee development and accountability; assists in addressing performance issues and corrective actions
• Assists in overseeing food preparation and service across all brands, ensuring adherence to recipes, production plans, and consistent high quality
• Helps maintain cleanliness, organization and overall appearance of the kitchen to company standards
• Reports maintenance, customer and personnel issues to upper management
• Leads by example and works alongside team members in preparing food items according to the make sheet recipes
• Utilizes production planning tools to ensure correct food qualities are prepared to the correct times
• Monitors portion control and proper waste procedures to minimize food waste
• Conducts regular checks to ensure consistent, high quality food preparation and service
• Ensures all personnel maintain professional appearance and proper uniform standards
• Assists in training staff on policies, procedures, performance expectations
• Learns and assists with the opening and closing procedures, including documentation and smooth shift transition
• Adheres to all health and safety regulations, maintaining safe work conditions
• Provides friendly, competent customer service across all food brands
• Reports to work as necessary during staffing shortages to ensure kitchen operations remain fully operational
• Assists with other duties as assigned

Supervisory Responsibilities

• Directly supervise three or more employees in the absence of the Kitchen Manager

Qualifications

• Minimum six months food handling or food service experience is required
• Ability to read and follow product specifications
• Positive, enthusiastic attitude
• Flexibility and adaptability to change as needed
• Strong communication skills
• Professional appearance and attire
• Availability to work holidays, weekends, and any other required shift(s)
• Reliable transportation and phone access
• Ability to communicate in English, if applicable
• Ability to work cooperatively with team members

Physical Requirements

The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl. Physical attendance at the primary work location is required.