Kitchen Assistant Manager - Pump & Pantry

About the role

The Pump Kitchen Assistant Manager assists in managing kitchen operations at the Pump & Pantry location, supporting high-quality food service across multiple brands, including Pump & Pantry food and any branded concepts.

Responsibilities

• Assist with ordering supplies
• Execute the food production plan
• Maintain a clean and organized kitchen, ensuring food safety compliance
• Help train staff for efficient, high-quality, and profitable service
• Assist in overseeing food preparation and service across all brands, ensuring adherence to recipes, production plans, and consistent high quality
• Help maintain cleanliness, organization and overall appearance of the kitchen to company standards
• Report maintenance, customer and personnel issues to upper management
• Lead by example and work alongside team members in preparing food items according to the make sheet recipes
• Utilize production planning tools to ensure correct food qualities are prepared to the correct times
• Monitor portion control and proper waste procedures to minimize food waste
• Conduct regular checks to ensure consistent, high quality food preparation and service
• Ensure all personnel maintain professional appearance and proper uniform standards
• Assist in training staff on policies, procedures, performance expectations
• Learn and assist with opening and closing procedures, including documentation and smooth shift transition
• Adhere to all health and safety regulations, maintaining safe work conditions
• Provide friendly, competent customer service across all food brands
• Report to work as necessary during staffing shortages to ensure kitchen operations remain fully operational
• Directly supervise three or more employees in the absence of the Kitchen Manager
• Assist with other duties as assigned

Requirements

• Minimum six months food handling or food service experience required
• Physical demands: occasionally lift and/or move up to 50 lbs.; stand for long periods; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl; physical attendance at primary work location required

Qualifications

• Ability to read and follow product specifications
• Positive, enthusiastic attitude
• Flexibility and adaptability to change as needed
• Strong communication skills
• Professional appearance and attire
• Availability to work holidays, weekends, and any other required shift(s)
• Reliable transportation and phone access
• Ability to communicate in English (if applicable)
• Ability to work cooperatively with team members

Benefits

• Paid vacation
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)