Kitchen Manager, DashMart

About The Team

We're looking for someone to help scale DoorDash's next billion dollar business, DashMart, by growing our in-house food program, DashMart Kitchens. The DashMart Kitchens team is focused on building a new type of restaurant platform within DashMart, offering a broad selection of prepared foods and well-known restaurant staples to our customers' doorsteps.

About The Role

As the Kitchen Manager for DashMart Kitchens (DMK), you’ll lead the daily operations of a DoorDash-owned kitchen located within a DashMart fulfillment center. You’ll oversee a team of operations associates and shift leads to ensure every meal is prepared safely, efficiently, and to the highest quality standards. You’ll combine hands-on culinary leadership with operational excellence — managing staffing, scheduling, and kitchen performance while ensuring food safety, order accuracy, and team success. You’ll work closely with your Site Manager to lead multiple food concepts, improve processes, and create a great place to work.

Responsibilities

• Demonstrate compassion and commitment to inclusivity as you lead a team of hourly Kitchen Associates and Shift Leads.
• Hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team.
• Tackle onsite escalations, including coordination with cross-functional partners.
• Drive results for your kitchen by effectively scheduling and ensuring par levels are met, recipes are accurately executed, and best practices from across the network are deployed.
• Analyze performance metrics, identify root causes of issues like prep gaps or order quality, and implement solutions that drive efficiency and adoption.
• Refine processes, and partner with your Site Manager and cross-functional teams to execute new initiatives and continuously improve how the kitchen operates.
• Care deeply about delivering great food and a great customer experience. Coach your team to maintain recipe accuracy, food safety, and storefront availability, knowing that consistency is key in a multi-concept kitchen. Collaborate with central teams so your site has the tools, training, and support needed to achieve excellent quality outcomes.

Requirements

• 3+ years of experience in a medium/high-volume fast-casual or full-service restaurant environment.
• 1+ years of experience leading teams, including hiring, scheduling, coaching, and performance management.
• Hold (or are willing to get) a ServeSafe Manager certification and set high standards for food safety and cleanliness.
• Be a hands-on leader who motivates teams of 5+ employees to perform and grow.
• Take ownership and thrive in fast-changing, startup-style environments where no task is too big or small.
• Be a creative problem solver who challenges “how it’s always been done” and finds better ways forward.
• Be analytical, data-driven, and comfortable using Excel or Google Sheets to make decisions.
• Ensure your team and the site is fully supported, which will include regularly scheduled late-night and weekend hours.
• Understand how culinary execution and order flow connect to overall site metrics like accuracy, quality, and efficiency.
• Have a working knowledge of inventory management systems (IMS), product flow, and fulfillment best practices within a multi-operation site.

Qualifications

• Enjoy learning how different parts of a complex operation connect and are excited to collaborate cross-functionally.
• Are passionate about food and love to lead across multiple food concepts.
• Are passionate about creating food consistently.
• Want to grow in delivery-only kitchen operations.
• Thrive in hands-on, fast-paced leadership roles.

Skills

• Leadership and team management skills.
• Food safety and quality assurance.
• Operational excellence and process improvement.
• Collaboration and cross-functional partnership.
• Data analysis and decision-making.
• Inventory management and fulfillment best practices.

Benefits

We offer a comprehensive benefits package to all regular employees, including:

• A 401(k) plan with employer matching.
• 16 weeks of paid parental leave.
• Wellness benefits.
• Commuter benefits match.
• Paid time off and paid sick leave in compliance with applicable laws.
• Medical, dental, and vision benefits.
• Disability and basic life insurance.
• Family-forming assistance.
• A mental health program.

Pay

Base salary is localized according to employee work location. Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Schedule

This role requires flexibility to work late nights and weekends as needed.

Application Instructions

To apply, please visit our careers page and submit your resume and cover letter detailing your interest in this role and how you meet the qualifications and requirements outlined above.