Shop Manager

About the role

The Shop Manager is responsible for managing all location maintenance operations and providing leadership and oversight to shop personnel. This role plays a critical part in ensuring the safe, reliable, and efficient operation of a fleet supporting local school districts throughout the region. The Shop Manager partners closely with operations leadership to ensure fleet readiness, regulatory compliance, technician development, and maintenance excellence.

Responsibilities

• Schedule and administer fleet maintenance activities
• Troubleshoot maintenance and equipment issues as needed
• Communicate vehicle availability with dispatch and operations teams
• Directly supervise maintenance technicians and shop personnel
• Hire, train, coach, develop, discipline, and evaluate shop employees
• Conduct performance reviews and support employee development initiatives
• Work closely with the Location Manager and Regional Maintenance leadership regarding maintenance status, operational needs, and budget requirements
• Review maintenance expenses, repair orders, and budget variances
• Ensure compliance with all company, state, federal, and DOT regulations
• Promote and maintain a safe working environment
• Review repair orders and maintenance documentation for accuracy and completeness
• Manage parts inventory and coordinate outside vendor repair services when necessary
• Support fuel management activities and oversee bus fueling operations
• Identify and implement initiatives that improve efficiency and reduce operating costs
• Ensure technicians are properly trained, equipped, and prepared to perform work safely and effectively
• Cook up facility, building, and grounds maintenance activities as needed
• Perform hands-on maintenance work when required
• Complete special projects and additional assignments as directed

Requirements

• High school diploma or equivalent required
• Technical training preferred
• Valid driver's license required
• Willingness to obtain a CDL while employed (company-paid training provided)
• Willingness to participate in the ASE certification program (training, testing, and bonuses provided)
• Strong leadership and employee development skills
• Excellent communication and organizational abilities
• Strong computer proficiency and documentation skills
• Ability to effectively prioritize work in a fast-paced environment
• 5+ years of hands-on mechanical supervisory experience
• Experience managing maintenance operations, technicians, and fleet performance
• Experience repairing and maintaining diesel engines and commercial vehicle equipment is preferred
• School bus maintenance experience preferred but not required
• Experience managing budgets, maintenance schedules, and operational priorities preferred

Qualifications

• Competitive salary of $85,000 - $95,000 annually
• Medical, Dental & Vision benefits
• 401(k) retirement savings plan with company match eligibility
• $10,000 Company-Paid Life Insurance
• Company-paid disability benefits
• Paid holidays and PTO
• Perk Spot Employee Discount Program offering savings on travel, entertainment, shopping, restaurants, electronics, cell phone plans, and more
• Employee wellness and assistance programs
• Tremendous career advancement opportunities across North America
• Positive and rewarding work environment
• Industry-leading training and development opportunities
• Stable employment with one of North America's largest transportation providers