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Jobs · Customer Service · Indiana

Kiehl's Keyholder (PT) Keystone Crossing

L'Oréal · Indianapolis, IN · 1 wk ago
Customer Service$17–$19/hrPart-time

Kiehl’s Since 1851, Keyholder Who We Are

L’Oréal has been dedicated to Beauty for over a century, focusing on quality, efficacy, safety, sincerity, and responsibility. Our portfolio includes 21 brands like Lancôme, Yves Saint Laurent, Giorgio Armani, Aesop, and Youth to the People. Kiehl’s, founded in 1851, offers unique natural ingredients sourced globally, emphasizing personalized service and community involvement.

About the role

We seek a Keyholder to join the Kiehl’s family. This role involves assisting the Store Manager in meeting sales goals, providing excellent customer service, and developing customer relationships. Key responsibilities include executing short and long-term plans, maintaining a neat store, and supporting the store’s business strategy.

Responsibilities

  • Assist Store Manager in achieving sales goals
  • Develop customer relationships for repeat business
  • Maintain neat and organized store
  • Execute visual directives and customer service standards
  • Support store’s business strategy
  • Enforce company policies and procedures
  • Perform open and close procedures
  • Train new employees
  • Perform other job-related duties as assigned

Requirements

  • Preferred retail or cosmetic experience
  • Prior key holder experience preferred
  • Customer service experience
  • Communication and analytical skills
  • Basic computer skills
  • Willingness to work 2 closing shifts per week and 2 full weekends per month
  • High School Diploma or GED required
  • Must be 18 years or older

Qualifications

  • High School Diploma or GED required
  • Must be 18 years or older
  • Must be willing to work 2 closing shifts per week and 2 full weekends per month
  • Must be physically capable of working on the sales floor for extended periods, walking up and down stairs, and lifting up to 25 lbs.

Skills

  • Excellent customer service skills
  • Ability to work independently and as part of a team
  • Strong organizational and communication skills
  • Basic computer skills

Benefits

  • Salary range: $17-$19
  • Access to company perks (VIP shop discounts)
  • Learning and development opportunities (unlimited e-learning, lunch & learn sessions, mentorship programs, etc.)
  • Employee resource groups (think tanks and innovation squads)
  • Access to mental health and wellness programs

Pay

  • $17-$19 per hour

Schedule

  • Must be available for 2 closing shifts per week and 2 full weekends per month

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